Freightserve recruitment are looking for a Operations Shift Manager for a well-established Freight Company. The company is based in the East Midlands area. Job description:- * Liaise with other departments to solve problem shipments. * Arrange collections and deliveries where required. * Monitor warehouse Operations. * Operating IT-systems - as required. * Answering and returning customer emails and calls in a timely manner and to agreed standards. * Be polite and always respond positively to customers/colleagues. * Investigating missing, late, and damaged parcels with analysing CCTV footage. * Entering data accurately and efficiently in a timely manner. * Building cardboard containers and pallets, using shrink wrap. * Using pallet trucks cages and transferring parcels and pallets between warehouses * Creating container labels. * Ensure correct scans are applied to both shipments and containers. * Picking & Packing orders and processing through IT systems. * Assisting with stock takes. * Operating IT-systems. * Producing accurate carrier labels for all shipments. * Making sure that the correct shipping information is attached to all parcelsWork includes regular light,medium and occasional heavy manual lifting and handling. * Becoming the main point of contact for all compliance related matters such as Security, H&S, DG limited to what actually is processed in the MW * Completing regular audits, reporting findings and follow up with solutions * Supporting the administration of H&S and calibration checks (this is only for the Main Operations areas) * Mentoring Supervisors, Team Leaders on compliance matters * Coordinate procedures with regards to security protocols. * Enforce and monitor DG compliance, Health & Safety rules and regulations. * Review reports on incidents and breaches, investigate and resolve issues * Understand, support and complete staff vetting procedure. * Check shipping paperwork is correct before lodging. * Enforce and monitor DFT rules and regulations. Shifts:- Shift 11:30 – 20:00 Shift :13:30 - 22:00 Shift 18:00 – 02:30 Shift 19:30 – 08:00 As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
Operations Shift Manager in Castle Donington employer: Freightserve recruitment
Freightserve is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and development. With a unique 4 days on, 4 days off schedule, employees enjoy a balanced work-life experience while being part of a leading Freight Forwarder in the Heathrow area. The company fosters growth opportunities through hands-on training and a supportive team environment, making it an ideal place for those seeking meaningful and rewarding careers in the logistics sector.
