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- Tasks: Manage branch quotations and provide top-notch customer service in airfreight.
- Company: Join a leading Freight company in Bristol with a strong industry reputation since 1992.
- Benefits: Enjoy up to 25 days holiday, private healthcare, and career growth opportunities.
- Why this job: Be part of a dynamic team that values professional development and strong relationships.
- Qualifications: 2 years in airfreight operations and knowledge of international regulations required.
- Other info: Fast-paced environment with industry-recognised training and employee perks.
The predicted salary is between 28800 - 42000 £ per year.
Freightserve recruitment are looking for a Freight Forwarder for a large Freight company based in the Bristol area.
Key Responsibilities:
- Handle and follow up on branch quotations promptly, ensuring accuracy and maximising shipment profitability.
- Provide a high standard of customer service to both internal and external clients, offering accurate information and maintaining a professional and helpful approach.
- Support the branch in achieving revenue targets by demonstrating strong commercial awareness within the airfreight sector.
- Prepare accurate quotations and offer expert advice to key accounts and other customers to optimise profitability.
- Build and maintain strong working relationships with colleagues across the company.
- Ensure all activities comply with policies and procedures.
- Provide operational support across departments, including job input into systems, initiating freight documentation, and handling customer bookings and queries.
- Resolve operational challenges such as delays, capacity issues, and documentation discrepancies.
Key Requirements:
- Minimum of 2 years in airfreight operations.
- Strong understanding of international airfreight regulations, pricing structures, import and logistics processes.
- In addition, you’ll also need the right to work in the UK - we are not able to sponsor work permits.
Benefits:
- Opportunities for professional growth and career progression.
- A dynamic and fast-paced working environment.
- Up to 25 days holidays plus Bank Holidays.
- Life cover.
- Profit related pay.
- Defined contribution pension scheme.
- Discounted store/shopping benefit scheme.
- Private healthcare.
- Car parking.
- Employee Assistance Programme.
- Industry recognised training.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Branch Freight Forwarder employer: Freightserve recruitment
Contact Detail:
Freightserve recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Freight Forwarder
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the airfreight sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the freight forwarding community, especially those who work in or around Bristol. Attend industry events or join relevant online forums to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've maximised shipment profitability in your previous roles. Being able to articulate your past successes will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes that highlight your ability to resolve issues and maintain strong relationships with clients. This is crucial for the role and will resonate well with potential employers.
We think you need these skills to ace Branch Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in airfreight operations, particularly any roles that involved handling quotations and customer service. Use specific examples to demonstrate your understanding of international airfreight regulations and pricing structures.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the freight industry and your ability to meet the key responsibilities outlined in the job description. Mention how your skills can help the company achieve its revenue targets and improve customer satisfaction.
Highlight Relevant Experience: In your application, emphasise your previous roles related to airfreight operations. Discuss any challenges you faced and how you resolved them, especially in relation to delays or documentation discrepancies, as this will show your problem-solving skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the freight forwarding industry.
How to prepare for a job interview at Freightserve recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of international airfreight regulations and pricing structures. Being able to discuss these topics confidently will show that you have the expertise needed for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you resolved issues or went above and beyond to help clients, as this is crucial for the position.
✨Showcase Your Commercial Awareness
Be ready to discuss how you can contribute to achieving revenue targets. Think about ways you've maximised profitability in past roles and be prepared to share those insights during the interview.
✨Build Rapport with Interviewers
Since building strong working relationships is key in this role, practice engaging with your interviewers. Show enthusiasm and a collaborative spirit, which will reflect your ability to work well with colleagues across the company.
