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- Tasks: Manage air export operations, including collections, customs entries, and customer communication.
- Company: Join a leading Freight Forwarder with a strong reputation in the industry since 1992.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a fast-paced team that values strong communication and customer service.
- Qualifications: Experience in airfreight exports and customs knowledge is essential.
- Other info: Monday to Friday working hours; ideal for those seeking a structured schedule.
The predicted salary is between 30000 - 42000 £ per year.
Freightserve recruitment are looking for an Air Export Operator for a well-established growing Freight Forwarder based in Colnbrook, Berkshire.
Duties:
- Contact shippers.
- Arrange collections.
- Complete MAWB & HAWBs, displaying knowledge of country requirements, IATA rates & airline requirements i.e. operator variations, Promo references etc.
- Demonstrate negotiations with airlines for maximum margin.
- Complete Customs entries and have knowledge of slightly more complex procedure codes (IPR, BONDED, EXPORT LICENCING etc).
- Provide quotations & understand market rates.
- High customer service levels throughout providing agents post flights, departure etc.
- Additional bonus qualifications - Dangerous Goods trained & Aviation Security trained up to level CO (Cargo Operative).
- Ability to provide a safety net to ensure nothing is missed.
- Adhere to a fast-paced environment with strong email management & response.
- You will be communicating with a wide range of both external customers, agents as well as internal stakeholders, so strong and confident communication both verbal and written is a must.
Required Experience:
- Export Airfreight experience
- Customs knowledge
- Full 5 year work reference history
Working hours: Monday- Friday (Apply online only).
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Air Export Operator employer: Freightserve recruitment
Contact Detail:
Freightserve recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Export Operator
✨Tip Number 1
Familiarise yourself with the specific requirements of MAWB and HAWB documentation. Understanding these documents inside out will not only boost your confidence but also demonstrate your expertise during interviews.
✨Tip Number 2
Brush up on your negotiation skills, especially in relation to airline rates and margins. Being able to showcase your ability to negotiate effectively can set you apart from other candidates.
✨Tip Number 3
Gain a solid understanding of customs procedures and codes, particularly IPR, BONDED, and EXPORT LICENCING. This knowledge is crucial for the role and will help you answer technical questions confidently.
✨Tip Number 4
Practice your communication skills, both verbal and written. Since you'll be interacting with various stakeholders, being articulate and clear will make a great impression during the interview process.
We think you need these skills to ace Air Export Operator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Air Export Operator. Familiarise yourself with terms like MAWB, HAWB, and customs procedures to demonstrate your knowledge in your application.
Tailor Your CV: Highlight your relevant experience in airfreight and customs knowledge. Use specific examples from your past roles that showcase your ability to handle collections, negotiations with airlines, and customer service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with IATA rates and any additional qualifications like Dangerous Goods training, as these will set you apart.
Proofread Your Application: Ensure your application is free from errors. Strong written communication is essential for this role, so take the time to proofread your CV and cover letter before submitting them through our website.
How to prepare for a job interview at Freightserve recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of air export processes, including MAWB and HAWB completion. Understanding IATA rates and airline requirements will show that you're well-prepared and serious about the role.
✨Demonstrate Your Negotiation Skills
Be ready to discuss your past experiences negotiating with airlines for better margins. Prepare examples that highlight your ability to secure advantageous deals while maintaining strong relationships.
✨Showcase Your Customer Service Expertise
Since high customer service levels are crucial, think of specific instances where you've gone above and beyond for clients. This will demonstrate your commitment to providing excellent service in a fast-paced environment.
✨Communicate Confidently
Practice your verbal and written communication skills. You’ll need to interact with various stakeholders, so being clear and confident in your communication will set you apart from other candidates.
