At a Glance
- Tasks: Coordinate air freight movements and manage customs clearance for seamless logistics.
- Company: Join a well-established Freight Forwarder with a strong reputation in the industry.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on career development and industry expertise.
- Why this job: Be part of a dynamic team making a real impact in international logistics.
- Qualifications: Experience in air freight forwarding and excellent communication skills required.
The predicted salary is between 27900 - 34100 £ per year.
Freightserve recruitment are looking for an Airfreight Operator for a busy well-established Freight Forwarder based in the Windsor area. We are seeking an organized, articulate, and proactive Air Freight Forwarder to join our international logistics team. The Operator within our air freight division coordinates Expedited and Next Flight Out (NFO) movements via air and domestic networks. This position is responsible for interpreting detailed shipping instructions and adhering to client-specific protocols during the execution of export, import and domestic transit. In this role, overall, you will coordinate end-to-end export and import air cargo movements, ensure compliant customs clearance, and manage seamless freight transit in line with local legislation.
The ideal candidate possesses strong operational experience, exceptional communication skills across diverse stakeholders, and a sharp eye for detail to prevent border delays and keep clients fully informed at every stage.
Key Responsibilities
- Manage import and export air freight movements from origin to final UK delivery, securing cargo allocations and negotiating rates with major commercial airlines and cargo carriers.
- Deliver clear, timely, and concise updates to clients, airline representatives, overseas agents, and hauliers.
- Convey complex logistics details, routing options, ad hoc cost requests and potential transit delays to manage customer expectations effectively.
- Prepare and review vital transport documentation, including House and Master Air Waybills (HAWB & MAWB), commercial invoices, packing lists, Certificates of Origin and Carnet.
- Utilizing an external customs broker for final customs clearance.
- Maintain strong relationships with airlines, ground handling agents (GHAs), and UK road transport partners for efficient airport transfers and final-mile deliveries.
- Audit airline and supplier invoices against agreed tariffs.
- Ensure full compliance with HMRC customs regulations, CAA (Civil Aviation Authority) air security requirements, and BIFA Standard Trading Conditions.
Qualifications & Essential Skills
- Outstanding written and verbal communication skills in English.
- Ability to maintain a calm, professional tone when handling urgent operational issues, negotiating rates, or resolving client escalations.
- Direct experience in air freight forwarding within a UK freight forwarding or logistics business.
- Solid working knowledge of CDS / HMRC procedures, BIFA terms, and IATA guidelines.
- Dangerous Goods (DG) certificate or willingness to undertake training.
- Experience with freight forwarding operating systems and other tools.
Working hours are Monday - Friday (Some flexibility will be needed).
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Airfreight Coordinator in Windsor employer: Freightserve Careers
Freightserve is an exceptional employer, offering a dynamic work environment in the heart of Windsor, where employees are encouraged to thrive in their roles as Airfreight Coordinators. With a strong focus on professional development and a supportive team culture, we provide our staff with the tools and opportunities to excel in international logistics. Join us to be part of a well-established company that values communication, collaboration, and compliance, ensuring a rewarding career in the fast-paced world of freight forwarding.
StudySmarter Expert Advice🤫
We think this is how you could land Airfreight Coordinator in Windsor
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Freightserve Careers and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Freightserve Careers!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Freightserve Careers keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Airfreight Coordinator in Windsor
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Freightserve Careers:This is your chance to really connect with the team at Freightserve Careers. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Freightserve Careers
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Freightserve Careers.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Freightserve Careers that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Freightserve Careers. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
