Freightserve recruitment are looking for a Senior Export Operator for a well-established Freight Forwarder based in West Drayton area.
Duties:-
- Support the Airfreight department in ensuring shipments are handled efficiently and customer requirements are met.
- Arrange and monitor export shipments
- Prepare, process, and verify all operational documentation, including Air Waybills (AWB), customs entries, DUCRs, MUCRs, and associated shipping documentation.
- Complete HM Customs entry procedures and ensure customs compliance requirements are met, including the timely closure of MUCRs where applicable.
- Monitor and manage mailbox, ensuring all enquiries are responded to.
- Resolve billing queries, discrepancies, and operational issues within agreed timeframes.
- Escalate operational exceptions, service failures, and customer issues.
- Provide excellent customer service at all times.
- Liaise with customers, overseas partners, carriers, handling agents, and suppliers on a day-to-day basis regarding shipment movements and operational requirements.
- Develop and maintain effective working relationships with Company's partners, carriers, and overseas agents to support operational excellence.
Required experience:-
- Airfreight Exports experience
- Experience of completing MAWB's, HAWB's and customs entries
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Senior Export Operator in West Drayton employer: Freightserve Careers
Freightserve is an excellent employer for those seeking a rewarding career in the Freight Forwarding industry, particularly as an Air Import Clerk in the vibrant Ashford area. With a strong focus on employee development and a supportive work culture, we offer competitive benefits and opportunities for growth within a well-established company that values communication and teamwork. Join us to be part of a dynamic team that is rapidly gaining recognition as a leader in the UK freight sector.
