At a Glance
- Tasks: Support airfreight operations and ensure efficient shipment handling.
- Company: Established Freight Forwarder in West Drayton with a strong reputation.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Opportunity to build relationships with global partners and improve customer service.
- Why this job: Join a dynamic team and enhance your skills in the logistics industry.
- Qualifications: Experience in airfreight exports and customs documentation is essential.
The predicted salary is between 31500 - 38500 £ per year.
Freightserve recruitment are looking for a Senior Export Operator for a well-established Freight Forwarder based in West Drayton area.
Duties:- Support the Airfreight department in ensuring shipments are handled efficiently and customer requirements are met.
Arrange and monitor export shipments Prepare, process, and verify all operational documentation, including Air Waybills (AWB), customs entries, DUCRs, MUCRs, and associated shipping documentation.
Complete HM Customs entry procedures and ensure customs compliance requirements are met, including the timely closure of MUCRs where applicable.
Monitor and manage mailbox, ensuring all enquiries are responded to.
Resolve billing queries, discrepancies, and operational issues within agreed timeframes.
Escalate operational exceptions, service failures, and customer issues.
Provide excellent customer service at all times.
Liaise with customers, overseas partners, carriers, handling agents, and suppliers on a day-to-day basis regarding shipment movements and operational requirements.
Develop and maintain effective working relationships with Company's partners, carriers, and overseas agents to support operational excellence.
Required experience:- Airfreight Exports experience Experience of completing MAWB's, HAWB's and customs entries A...
Senior Export Operator employer: Freightserve Careers
Freightserve is an excellent employer for those seeking a rewarding career in the Freight Forwarding industry, particularly as an Air Import Clerk in the vibrant Ashford area. With a strong focus on employee development and a supportive work culture, we offer competitive benefits and opportunities for growth within a well-established company that values communication and teamwork. Join us to be part of a dynamic team that is rapidly gaining recognition as a leader in the UK freight sector.
