At a Glance
- Tasks: Support and improve operational systems for seamless logistics management.
- Company: Freightliner, the UK's largest maritime intermodal logistics operator.
- Benefits: Competitive salary, generous leave, pension scheme, and employee discounts.
- Other info: Career development opportunities and a supportive work environment.
- Why this job: Join an award-winning team and drive innovation in logistics.
- Qualifications: Operational knowledge of logistics systems and a proactive approach to problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK.
In the UK, the Freightliner Group operates under a number of legal entities including Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.
Location: Southampton (preferred)
Position Type: Permanent, full-time
Why join us?
- Competitive Salary & Benefits: We offer a robust compensation package, including competitive pension scheme, life insurance, 25 days annual leave excluding bank holidays.
- Career Development and progression: Regular training and career advancement opportunities that propel you forward in a career with us. We offer access to a range of external courses and in-house training sessions to give you opportunities for skill enhancement and role confidence.
- Award-Winning Safety Culture: Be part of an environment recognized for excellence and innovation.
- Generous family friendly provision: Enhanced maternity and paternity pay. We are proud to be a Work180 endorsed employer.
- Employee well-being and support: Access to Employee Assistance Programme (EAP) 24/7, employee benefits platform offering discounts and money off vouchers for a variety of brands and shops, cycle to work scheme.
The role
As an Operational Systems Specialist, you will be the focal point for and support the Tops Road system to ensure it meets current and future requirements of the business. You will drive improvements and change to enable more effective running of the road business. You will co-ordinate between all stakeholders, both internal and external, to ensure a smooth delivery and problem reconciliation across the road ecosystem. You will act as an enabler of optimal business performance and constant improvement with the intermodal operational systems.
The position will also incorporate a supporting role for other intermodal operational systems used by the business such as IPro, Gate Automation, M&R, Decisions.com and VBS. Tops is a UK wide system within Freightliner and it will be necessary to undertake site visits incorporating overnight stays.
Key responsibilities
- Provide system support for the Tops Road system and other road software applications.
- Managing and resolving system issues and incidents.
- Involvement in shaping the Intermodal Operational Systems Roadmap.
- Working with operations teams and technical management teams, produce business design and requirements documentation for future developments including process flows.
- Involvement in the translation of future business requirements documentation into solution documents with vendors.
- Producing use case scenarios and test plans for future developments and completing testing so that any software changes do not impact BAU.
- Reporting on daily availability of technology systems.
- Responsible for ensuring data integrity for Power BI reporting and analytics.
- Manage the roll out of all Tops system releases.
- To triage and escalate all support issues relating to Tops Road Systems.
- Provide support for emergency issues.
- Responsible for initiating incident investigations either internal or external and producing RCA as applicable.
- Responsible for co-ordinating compliance responsibilities.
- Assist in developing solutions for operational issues using the existing technology estate.
- Improving user experience and process via training or documentation support cycle.
- To be proactive in suggesting and providing innovative solutions to business issues and requirements.
- To support the implementation of any peripheral programs that impact Intermodal Operational Systems.
Key requirements
- Operational knowledge of the Tops Road system and Freightliner Road operations.
- Advantageous to have some knowledge of the FLEC system.
- Attacks goals and objectives with drive, energy and enthusiasm.
- Diligent completion of tasks to a high level.
- Proactive approach to work, using own initiative.
- Embraces new challenges, is hands on operationally and gets things done.
- Sets high standards of work for self and consistently achieves these.
- High level of integrity and openness, combined with commitment to good governance.
- Listens attentively to others’ perspectives and provides constructive feedback to enhance offerings.
Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential. We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles. In return we can offer competitive pay, excellent benefits, a competitive pension scheme and a rewarding career in an award-winning team.
Operational Systems Specialist in Southampton employer: Freightliner
Freightliner is an exceptional employer, offering a competitive salary and comprehensive benefits package, including a robust pension scheme and generous annual leave. Our award-winning safety culture and commitment to employee well-being, alongside ample career development opportunities, create a supportive and dynamic work environment in Southampton. Join us to be part of a forward-thinking team that values innovation and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Systems Specialist in Southampton
✨Tip Number 1
Network like a pro! Reach out to current employees at Freightliner on LinkedIn or through industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Freightliner's operations, especially the Tops Road system. Show us you’re passionate about the role and how you can drive improvements.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience with operational systems and how you’ve tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Freightliner.
We think you need these skills to ace Operational Systems Specialist in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Systems Specialist role. Highlight relevant experience with systems like Tops and any operational knowledge you have. We want to see how your skills align with what we do at Freightliner!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention any specific projects or experiences that relate to the job description.
Showcase Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. We love candidates who can think on their feet and come up with innovative solutions. Share examples of how you've tackled challenges in previous roles!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Freightliner
✨Know Your Systems
Familiarise yourself with the Tops Road system and other operational systems mentioned in the job description. Be ready to discuss how your experience aligns with these systems and how you can contribute to their improvement.
✨Showcase Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved system issues or improved processes. Highlight your proactive approach and how you’ve used your initiative to tackle challenges.
✨Understand the Business
Research Freightliner’s operations, especially their intermodal logistics and heavy haul services. Understanding their business model will help you articulate how you can support their goals and enhance operational performance.
✨Engage with Stakeholders
Be prepared to discuss how you would coordinate between various stakeholders. Think about how you can facilitate communication and collaboration to ensure smooth delivery and problem resolution across the road ecosystem.
