Tops And Eric Clerk in Felixstowe

Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK.

Location: Felixstowe

Position Type: Permanent, full-time

Hours of work: 40 hours per week. This role will involve working to the locally agreed roster pattern that includes day and night work, as well as some Saturday working.

Why join us?

• Competitive Salary & Benefits: We offer a robust compensation package, including competitive pension scheme, life insurance and paid breaks.
• Career Development and progression: Access to regular training, in-house development, and external courses to support your growth and build confidence in your role.
• Award-Winning Safety Culture: Be part of an environment recognised for excellence and innovation in safety.
• Generous family friendly provision with enhanced maternity and paternity pay. We are proud to be a Work180 endorsed employer.
• Employee well-being and support: Access to Employee Assistance Programme (EAP) 24/7, and an employee benefits platform offering discounts and vouchers for a wide range of brands and retailers, as well as a cycle to work scheme.

The role

A vacancy has arisen for an Operations clerk working in the Spinnaker/Tops team at Felixstowe. Providing clerical support to the operations team, the successful applicant will be responsible for the accurate and timely input of information into Tops, as well as time sensitive planning of train loading using the Spinnaker system. The successful applicant must be able to work well in both a team environment and on their own initiative. The successful applicant will possess both good time management skills and strong communication skills. The post involves shift work and rostered Saturday working.

Key responsibilities:

• Accurately input information into TOPS and Spinnaker systems
• Advise Duty Managers of any TOPS/Spinnaker discrepancies that may adversely affect operations
• Plan train loading activities
• Deliver customer import documentation to Train Loading Supervisors
• Input accurate import figures
• Provide general clerical support to the team
• Report all missed containers to the relevant parties within FLIM
• Report and record all damage to FLIM/Planners
• Issue loading lists in a timely manner to Train Loading Supervisors, including any amendments
• Liaise with planners and operational staff to ensure the smooth running of the terminal

About you

• Strong attention to detail.
• Good IT and computer skills, including experience using Microsoft Office (particularly Excel and Outlook).
• Flexible approach to work duties and working hours.
• Reliable and self-motivated.
• Enthusiastic team player.
• Confident decision maker.
• Strong communication skills.
• Ability to organise and prioritise workload effectively.

Desirable

• Previous experience of the TOPS and Spinnaker systems.

At the core of all we do are our employees. Their hard work is fundamental to our success and we are equally committed to their growth and safety. Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential. We are eager to welcome the most driven and capable individuals to our award-winning team. Apply today to start your journey with us!