At a Glance
- Tasks: Support and improve the Tops Road system for optimal business performance.
- Company: Join a dynamic team in Southampton with a focus on innovation.
- Benefits: Full-time, permanent role with opportunities for growth and development.
- Other info: Exciting challenges and a chance to shape the future of intermodal operations.
- Why this job: Make a real impact by driving improvements in operational systems.
- Qualifications: Operational knowledge of Tops Road system and a proactive approach.
The predicted salary is between 30000 - 40000 £ per year.
Join our Southampton team on a full-time, permanent basis! As an Operational Systems Specialist, you will be the focal point for and support the Tops Road system to ensure it meets current and future requirements of the business. You will drive improvements and change to enable more effective running of the road business.
You will co-ordinate between all stakeholders, both internal and external, to ensure a smooth delivery and problem reconciliation across the road ecosystem. You will act as an enabler of optimal business performance and constant improvement with the intermodal operational systems. The position will also incorporate a supporting role for other intermodal operational systems used by the business such as IPro, Gate Automation, M&R, Decisions.com and VBS. Tops is a UK wide system within Freightliner and it will be necessary to undertake site visits incorporating overnight stays.
Key responsibilities:- Provide system support for the Tops Road system and other road software applications.
- Managing and resolving system issues and incidents.
- Involvement in shaping the Intermodal Operational Systems Roadmap.
- Working with operations teams and technical management teams, produce business design and requirements documentation for future developments including process flows.
- Involvement in the translation of future business requirements documentation into solution documents with vendors.
- Producing use case scenarios and test plans for future developments and completing testing so that any software changes do not impact BAU.
- Reporting on daily availability of technology systems.
- Responsible for ensuring data integrity for Power BI reporting and analytics.
- Manage the roll out of all Tops system releases.
- To triage and escalate all support issues relating to Tops Road Systems.
- Provide support for emergency issues.
- Responsible for initiating incident investigations either internal or external and producing RCA as applicable.
- Responsible for co-ordinating compliance responsibilities.
- Assist in developing solutions for operational issues using the existing technology estate.
- Improving user experience and process via training or documentation support cycle.
- To be proactive in suggesting and providing innovative solutions to business issues and requirements.
- To support the implementation of any peripheral programs that impact Intermodal Operational Systems.
- Operational knowledge of the Tops Road system and Freightliner Road operations.
- Advantageous to have some knowledge of the FLEC system.
- Attacks goals and objectives with drive, energy and enthusiasm.
- Diligent completion of tasks to a high level.
- Proactive approach to work, using own initiative.
- Embraces new challenges, is hands-on operationally and gets things done.
- Sets high standards of work for self and consistently achieves these.
- High level of integrity and openness, combined with commitment to good governance.
- Listens attentively to others’ perspectives and provides constructive feedback to enhance offerings.
Operational Systems Specialist in Southampton employer: Freightliner Ltd
At Freightliner, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Southampton where innovation and collaboration thrive. As an Operational Systems Specialist, you will benefit from a culture that values employee growth, providing ample opportunities for professional development and hands-on experience with cutting-edge technology. Our commitment to fostering a supportive atmosphere ensures that every team member can contribute meaningfully while enjoying the unique advantages of working within a leading intermodal transport company.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Systems Specialist in Southampton
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or industry events. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing the Tops Road system inside out. Brush up on your operational knowledge and be ready to discuss how you can drive improvements and support the team effectively.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you've tackled operational issues in the past. We love candidates who can think on their feet and come up with innovative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Operational Systems Specialist in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Systems Specialist role. Highlight your experience with systems like Tops and any relevant operational knowledge. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can drive improvements in our operational systems. Let us know what makes you the perfect fit for our team.
Showcase Problem-Solving Skills:In your application, give examples of how you've managed and resolved system issues in the past. We love candidates who can demonstrate their proactive approach to problem-solving and improving user experience.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Freightliner Ltd
✨Know Your Systems
Make sure you have a solid understanding of the Tops Road system and other intermodal operational systems mentioned in the job description. Brush up on your knowledge of Freightliner operations and be ready to discuss how you can drive improvements and changes within these systems.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed and resolved system issues in the past. Think about specific incidents where you triaged problems or initiated investigations, and be ready to explain your thought process and the outcomes.
✨Communicate Effectively
Since this role involves coordinating between various stakeholders, practice articulating your thoughts clearly. Be prepared to discuss how you would handle communication with both internal teams and external vendors, ensuring smooth delivery and problem reconciliation.
✨Demonstrate Proactivity
Employ a proactive approach during the interview by suggesting innovative solutions to potential business issues. Show that you're not just reactive but also forward-thinking, ready to embrace new challenges and improve user experience through training or documentation.
