At a Glance
- Tasks: Provide clerical support and manage train loading activities using TOPS and Spinnaker systems.
- Company: Freightliner, the UK's largest maritime intermodal logistics operator.
- Benefits: Competitive salary, pension scheme, life insurance, and generous family-friendly provisions.
- Other info: Flexible working hours with opportunities for career development and training.
- Why this job: Join an award-winning team focused on safety and innovation in logistics.
- Qualifications: Strong attention to detail, good IT skills, and effective communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK.
This role will involve working to the locally agreed roster pattern that includes day and night work, as well as some Saturday working.
Why Join Us
- Competitive Salary & Benefits: We offer a robust compensation package, including competitive pension scheme, life insurance and paid breaks.
- Career Development and progression: Access to regular training, in‑house development, and external courses to support your growth and build confidence in your role.
- Award‑Winning Safety Culture: Be part of an environment recognised for excellence and innovation in safety.
- Generous family friendly provision with enhanced maternity and paternity pay. We are proud to be a Work180 endorsed employer.
- Employee well‑being and support: Access to Employee Assistance Programme (EAP) 24/7, and an employee benefits platform offering discounts and vouchers for a wide range of brands and retailers, as well as a cycle to work scheme.
Role
A vacancy has arisen for an Operations clerk working in the Spinnaker/Tops team at Felixstowe. Providing clerical support to the operations team, the successful applicant will be responsible for the accurate and timely input of information into TOPS, as well as time‑sensitive planning of train loading using the Spinnaker system. The successful applicant must be able to work well in both a team environment and on their own initiative. They will possess good time‑management skills and strong communication skills. The post involves shift work and rostered Saturday working.
Key Responsibilities
- Accurately input information into TOPS and Spinnaker systems
- Advise Duty Managers of any TOPS/Spinnaker discrepancies that may adversely affect operations
- Plan train loading activities
- Deliver customer import documentation to Train Loading Supervisors
- Input accurate import figures
- Provide general clerical support to the team
- Report all missed containers to the relevant parties within FLIM
- Report and record all damage to FLIM/Planners
- Issue loading lists in a timely manner to Train Loading Supervisors, including any amendments
- Liaise with planners and operational staff to ensure the smooth running of the terminal
About You
- Strong attention to detail.
- Good IT and computer skills, including experience using Microsoft Office (particularly Excel and Outlook).
- Flexible approach to work duties and working hours.
- Reliable and self‑motivated.
- Enthusiastic team player.
- Confident decision maker.
- Strong communication skills.
- Ability to organise and prioritise workload effectively.
Desirable
- Previous experience of the TOPS and Spinnaker systems.
Freightliner is committed to fostering growth and providing developmental opportunities for its employees, ensuring they reach their utmost potential. Our award‑winning team values safety and excellence in all operations.
Tops And Eric Clerk in Felixstowe employer: Freightliner Ltd
Freightliner is an exceptional employer, offering a competitive salary and comprehensive benefits package, including a robust pension scheme and generous family-friendly provisions. With a strong focus on career development through regular training and an award-winning safety culture, employees at our Felixstowe location can thrive in a supportive environment that prioritises well-being and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Tops And Eric Clerk in Felixstowe
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with Freightliner employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Freightliner’s operations and values. Show us that you understand our commitment to safety and excellence. Tailor your answers to reflect how your skills align with our mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience with systems like TOPS and Spinnaker, as well as your time-management skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Freightliner team.
We think you need these skills to ace Tops And Eric Clerk in Felixstowe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tops and Eric Clerk role. Highlight any relevant experience with TOPS and Spinnaker systems, as well as your strong communication and time-management skills. We want to see how you can fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining Freightliner and how your skills align with the job description. Be genuine and let your personality come through – we love enthusiasm!
Showcase Your Attention to Detail:Since this role involves accurate data input and planning, make sure to demonstrate your attention to detail in your application. Whether it's through examples in your CV or specific points in your cover letter, we want to know you can handle the nitty-gritty!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Freightliner Ltd
✨Know Your Systems
Familiarise yourself with the TOPS and Spinnaker systems before the interview. If you have previous experience, be ready to discuss specific scenarios where you used these systems effectively. If not, do some research on how they function and their importance in logistics.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past work where your meticulousness made a difference. Whether it was catching an error or ensuring accurate data entry, these stories will highlight your suitability for the position.
✨Demonstrate Team Spirit
As a team player, it's crucial to convey your ability to work well with others. Think of instances where you collaborated successfully with colleagues or resolved conflicts. This will show that you can thrive in the dynamic environment at Freightliner.
✨Prepare for Shift Work Questions
Since the role involves shift work, be ready to discuss your flexibility and willingness to adapt to varying hours. Share any previous experiences with shift work and how you managed your time effectively, especially during busy periods.
