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- Tasks: Coordinate customer experiences and ensure satisfaction in a dynamic logistics environment.
- Company: Join Freightliner, the UK's largest maritime intermodal logistics operator.
- Benefits: Enjoy competitive pay, excellent benefits, and a fantastic pension scheme.
- Why this job: Make a real impact in an award-winning team focused on growth and development.
- Qualifications: Looking for committed individuals with strong skills and reliability.
- Other info: Great career opportunities in a supportive and safe work environment.
The predicted salary is between 28800 - 43200 £ per year.
Customer Experience Co-ordinator page is loaded## Customer Experience Co-ordinatorlocations: Felixstowe – Trinity Terminaltime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 24, 2025 (10 days left to apply)job requisition id: ATR-4428Freightliner is the UK\’s largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK.In the UK the Freightliner Group operates under a number of legal entities including Freightliner Group Ltd, Freightliner Heavy Haul Ltd, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential.We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles.In return we can offer competitive pay, excellent benefits, a competitive pension scheme and a rewarding career in an award-winning team.Freightliner is an established rail freight provider with businesses in the UK and Continental Europe.Offering customers a wide range of rail freight solutions to cater for the requirements of a diverse market sector, we provide a safe, reliable and cost effective rail freight partnership.At the core of all we do are our employees. Their hard work is fundamental to our success and we are equally committed to their growth and safety.Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential.We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles.In return we can offer competitive pay, excellent benefits, a fantastic final-salary pension scheme and a rewarding career in an award-winning team. #J-18808-Ljbffr
Customer Experience Co-ordinator employer: Freightliner Group Ltd
Contact Detail:
Freightliner Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching Freightliner’s values and recent projects. Show us that you’re genuinely interested in the company and how you can contribute to the team.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you’ll come across during the real deal!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our award-winning team!
We think you need these skills to ace Customer Experience Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Experience Co-ordinator role. Highlight relevant experience and skills that match what we're looking for. This shows us you’re serious about the position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer experience and how your background makes you a great fit for our team. Keep it engaging and personal.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in past roles. Whether it's problem-solving or communication, we want to see how you can bring value to our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Freightliner Group Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Freightliner. Understand their operations, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Experience Skills
As a Customer Experience Co-ordinator, you'll need to demonstrate your ability to enhance customer satisfaction. Prepare examples from your past experiences where you've successfully resolved issues or improved service delivery. Be ready to discuss how you can apply these skills at Freightliner.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team, company culture, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.
✨Practice Makes Perfect
Rehearse common interview questions and your responses. You might even want to do a mock interview with a friend or family member. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
