HR Administrator in Crewe

Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK.

We’re looking for a confident HR Administrator to join our team in ensuring the smooth and efficient running of the HR function. This role is ideal for someone who thrives in a fast-paced environment, enjoys variety in their work, and is passionate about supporting employees throughout their entire employment journey.

Purpose of the Role

As our HR Administrator, you’ll play a key part in delivering a high-quality HR service across the organisation. You’ll support the implementation and monitoring of HR processes spanning the full employee lifecycle — from recruitment and onboarding, through employee relations and performance management, to employee exit. You’ll act as a trusted point of contact for HR queries within your area, ensuring policies are consistently applied and support is provided promptly and professionally.

Key Responsibilities

• Provide reliable HR support in line with company policies and legal requirements.
• Prepare and issue contracts of employment, amendments, offer letters and related documentation.
• Support and participate in recruitment campaigns, including sitting on interview panels as required, and conduct employment and vetting checks where necessary.
• Respond to HR queries from staff and managers, offering clear guidance and managing expectations.
• Support the HR team and Managers with capability, disciplinary, grievance and performance-related matters.
• Contribute to the review, updating and monitoring of HR policies to ensure legal compliance.
• Support SOx (Sarbanes‑Oxley) compliance within your area by identifying and addressing any control deficiencies.

What We’re Looking For

• Strong organisational and administrative skills.
• Previous experience working within an HR environment.
• Proficient IT skills, including Microsoft Office and HR systems.
• Excellent communication and relationship‑building skills at all levels.
• A proactive, driven and solution‑focused approach.
• Practical, logical and able to resolve issues quickly and effectively.

Behavioural Competencies

We’re looking for someone who:

• Works with energy, enthusiasm and a drive to achieve goals.
• Takes initiative and is proactive in implementing improvements.
• Embraces new challenges and takes a hands‑on approach.
• Sets and maintains high standards for themselves and others.
• Demonstrates integrity, openness and strong governance.
• Leads by example and communicates with clarity and honesty.

Be part of a supportive HR team with opportunities for development. Gain broad HR experience across all stages of the employee lifecycle. Contribute to meaningful improvements and organisational success. Work in a friendly, collaborative environment where your ideas matter.

Our perks and benefits

Our people are our most important asset. We strive to empower our employees, ensuring they are trained and competent, fit for work, always informed, and completely engaged in our culture that places safety and wellbeing firmly at the heart of everything we do. We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles. In return we can offer a rewarding career alongside:

• Competitive pay
• Fantastic final-salary pension scheme after an initial qualifying period
• Enhanced maternity & paternity pay
• Access to the company's life assurance scheme
• A range of benefits to make your own so you can get the most of your work and home life which will also help save you money and hassle. From reimbursement on health treatments, to savings on new cars.

This post is subject to standard pre-employment checks including employment references, medical questionnaire, D&A screening and successful DBS background checks.

Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential. We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles. In return we can offer competitive pay, excellent benefits, a competitive pension scheme and a rewarding career in an award-winning team.