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- Tasks: Manage logistics operations, track shipments, and provide top-notch customer service.
- Company: Dynamic international logistics provider with a focus on innovation.
- Benefits: Competitive salary, 25 days holiday, pension, and flexible shifts.
- Other info: Exciting opportunities for career growth and development.
- Why this job: Join a growing team and make an impact in the fast-paced logistics industry.
- Qualifications: GCSEs, computer literacy, and a passion for logistics.
The predicted salary is between 32000 - 33000 £ per year.
Our client based in Redditch, Worcestershire are a UK-based, international logistics and warehousing provider specialising in end-to-end supply chain management, particularly for the automotive, aerospace, and manufacturing sectors. They offer multimodal transport (road, air, sea, rail), bonded warehousing, and customs services across the UK and Europe.
Due to expansion and the onboarding of new accounts, a number of Logistics Coordinator positions across various shifts including Nights and 4 on 4 off Days have become available offering a good package of £32,000 to £33,000 plus 25 days holidays, pension etc.
The Logistics Coordinators are responsible for:
- Managing customer enquiries/orders by phone and email and loading them onto the system
- Booking and tracking shipments
- Quoting shipments for EU and UK transport
- Customer service admin
- Offering multiple solutions
- Dealing with line stoppage situations
- Offering airfreight solutions
- Sourcing and communicating with suppliers required for transport
- Responding to customer enquiries, providing quotations and keeping them updated as to the progress of jobs
- Closing out job files by obtaining POD and any other required information (Purchase orders, SPTR references etc) and scanning documents onto the system
- Reviewing routes and suppliers to ensure transport is planned cost effectively and to maximise profitability
- Ensuring clear and accurate communication with the warehouse so they are aware of returns and outgoing loads and can plan work effectively
- Ensuring jobs are completed on the system and checked prior to invoicing
- Ensuring paperwork is filed accurately and in a timely manner
- Managing priorities to achieve desired results and deadlines
- Liaising with Operations, Accounts and Warehouse
- Effective escalation of issues relating to customer/company/System requirements
- Maintenance of system data and its integrity
- Managing and monitoring KPIs
- Ensuring all support tasks are undertaken and completed in a timely and accurate manner
Overall Purpose / Scope of Position:
- The candidate MUST be able to demonstrate a full understanding of the transport forwarding industry, be able to communicate effectively, be highly organised and remain focused under pressure.
- They must take control of the management, planning and tracking of movement of goods from A to B using methods of freight such as Hand carry, Airfreight and Road travel to achieve the result for the customer.
- The post holder must be in full control at all times and be able to communicate at the highest level.
- Must have a can-do attitude and a desire to get the job done right first time, with a total quality service at the right cost.
- Candidate must have a winning mentality.
Working Conditions / Other features of Job:
- Hours are 44 per week Monday to Sunday, shifts as required - this will contain Weekends.
- Will include requirements to travel to Customer and Supplier sites.
Qualifications:
- Must be computer literate including MS Office, email, spreadsheets and databases
- Good level of numeracy and literacy
- 5 GCSEs or equivalent
- CPC (an advantage but not essential)
Job Skills:
- Sound knowledge of the Transport and Freight forwarding industry
Logistics Coordinator in Worcester employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their supply chain processes and be ready to discuss how your skills can help them manage logistics more effectively.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've handled challenging situations in previous roles, especially those related to transport and freight forwarding.
✨Tip Number 4
Apply through our website for the best chance of landing that Logistics Coordinator role. We love seeing candidates who are proactive and take the time to connect with us directly!
We think you need these skills to ace Logistics Coordinator in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Logistics Coordinator role. Highlight your experience in transport forwarding and customer service, and don’t forget to mention any relevant qualifications or skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that demonstrate your organisational skills and ability to handle pressure, just like they’re looking for.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. Use concise language and check for any typos or errors before submitting.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at Freight Personnel
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of the transport forwarding industry. Understand the different modes of transport, customs regulations, and how to manage shipments effectively. This will show that you're not just interested in the role but are genuinely passionate about logistics.
✨Demonstrate Your Communication Skills
Since the role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed customer enquiries or resolved issues in the past. This will highlight your ability to communicate effectively under pressure.
✨Showcase Your Organisational Skills
Being highly organised is key for a Logistics Coordinator. Bring examples of how you've managed multiple tasks or projects simultaneously. You could even create a mock schedule to demonstrate how you would prioritise tasks in this role.
✨Exhibit a Can-Do Attitude
Employers love candidates who have a positive mindset. Be ready to discuss challenges you've faced and how you overcame them with a proactive approach. This will reflect your winning mentality and commitment to delivering quality service.