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- Tasks: Manage daily road freight export operations and ensure customs compliance.
- Company: Join a supportive team in a dynamic logistics environment.
- Benefits: Competitive salary, ongoing training, career progression, and employee assistance programme.
- Other info: Enjoy a varied role with opportunities for personal and professional growth.
- Why this job: Be the go-to expert in customs and make a real impact on operations.
- Qualifications: Experience in road freight exports and strong attention to detail required.
The predicted salary is between 34000 - 36000 £ per year.
We are seeking a knowledgeable and detail-oriented Customs Supervisor to manage daily road freight export operations, with a strong emphasis on customs compliance and legislative awareness. This role is critical to ensuring exports - particularly to Southern Ireland and Northern Ireland - are processed accurately, compliantly, and efficiently. You will take ownership of export files from start to finish, liaise with agents and suppliers, and ensure customs procedures are correctly applied and maintained.
Working closely with the Sales team during the onboarding of new customers, you will provide customs guidance, review documentation, and ensure new business is set up compliantly from the outset. In addition, you will lead internal customs-related projects, working alongside Management to implement improvements and report on progress, risks, and outcomes. This position suits someone who enjoys ownership, problem-solving, and being a go-to expert within customs operations.
Key Responsibilities- Manage and complete daily road freight export files from start to finish
- Liaise with overseas agents and suppliers to ensure smooth movement of freight
- Ensure all files are accurately costed, invoiced, and fully maintained
- Support the wider operations team as required by the line manager
- Review customs documentation during new customer onboarding and provide guidance
- Ensure correct customs procedures are consistently applied across the team
- Support the rollout of customs procedure changes in a timely and structured manner
- Maintain full compliance with Standard Operating Procedures (SOPs) in line with customer requirements
- Proactively track upcoming customs and trade legislation
- Communicate potential impacts clearly to internal teams and customers
- Support customers ahead of legislative changes to minimise operational disruption
- Identify and implement process improvements to maintain compliance and efficiency
- Strong understanding of road freight exports into Southern Ireland
- Strong understanding of European international transport movements
- Working knowledge of TSS (or similar platforms), IMMI entries, and full customs declarations for Northern Ireland
- Proven experience in a road freight or customs-focused role
- High level of accuracy and attention to detail
- Strong organisational and time management skills
- Proactive problem-solver with a solutions-focused approach
- Confident communicator with agents, suppliers, and internal teams
- Good working knowledge of Microsoft Excel
- Level 2 Award in Customs Practice & Procedure
- Level 3 Certificate in Customs Compliance
- Level 4 Certificate in Advanced Customs Compliance
- Competitive salary (£34,000 - £36,000 dependant on experience)
- Ongoing training and professional development
- Opportunities to broaden your logistics skill set and career progression
- Employee Assistance Programme (EAP) for all staff
- Pension scheme
- Eligible for attendance bonus after 6 months' successful service
- Opportunity to work in a supportive, friendly, and varied role where your skills make a real difference
Customs Supervisor in Worcester employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Supervisor in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the customs and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of customs compliance and road freight operations. Be ready to discuss specific scenarios where you've solved problems or improved processes—show them you're the go-to expert they need!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask any questions you might have about the role.
✨Tip Number 4
Check out our website for the latest job openings. We’re always looking for talented individuals like you to join our team. Applying directly through us can give you an edge, as we love seeing candidates who are proactive!
We think you need these skills to ace Customs Supervisor in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs Supervisor role. Highlight your experience with road freight exports and customs compliance, as these are key for us. Use specific examples that showcase your skills and achievements in similar roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're passionate about customs operations and how your background makes you the perfect fit for our team. Don’t forget to mention any relevant qualifications or certifications you hold.
Showcase Your Problem-Solving Skills: We love proactive problem-solvers! In your application, share instances where you've tackled challenges in customs compliance or export operations. This will demonstrate your ability to take ownership and drive improvements.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Freight Personnel
✨Know Your Customs Inside Out
Make sure you brush up on your knowledge of customs compliance and legislation, especially regarding road freight exports to Southern Ireland and Northern Ireland. Be prepared to discuss specific customs procedures and how you've applied them in previous roles.
✨Showcase Your Problem-Solving Skills
This role requires a proactive problem-solver, so think of examples where you've tackled challenges in customs operations. Prepare to share how you identified issues, implemented solutions, and improved processes in your past experiences.
✨Communicate Clearly and Confidently
As a Customs Supervisor, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and confidently, especially when discussing complex customs documentation or legislative changes. This will demonstrate your ability to be a go-to expert.
✨Demonstrate Your Organisational Skills
With the responsibility of managing export files from start to finish, it's crucial to showcase your organisational skills. Prepare to discuss how you prioritise tasks, manage time effectively, and ensure accuracy in your work, particularly in high-pressure situations.