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- Tasks: Coordinate cargo movement across Europe and the UK, ensuring top-notch customer service.
- Company: Leading freight forwarder with a strong presence in European logistics.
- Benefits: Competitive salary, pension scheme, generous holiday allowance, and a supportive work environment.
- Why this job: Join a dynamic team and kickstart your career in European commerce.
- Qualifications: Experience in freight forwarding and excellent communication skills required.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
The predicted salary is between 28000 - 42000 £ per year.
Our client is a well-established Freight forwarder, a market leader in the provision of European logistics services to a large number of very substantial manufacturers, importers, and exporters both in the UK and in Europe.
We are now recruiting for a Freight Operations Coordinator to join the road freight team in the St Albans office. This role is for an individual who is passionate, ambitious, intelligent and is attracted to a career in European commerce.
Main responsibilities:
- Organising the movement of cargo across Europe and the UK for both groupage and full trailer loads.
- Communicating accurately in written and verbal form complex instructions to both Customers and Suppliers.
- Providing the highest standards of Customer service.
- Planning and communicating routes to the fleet of drivers.
- Minimising 'off route' mileage to maximise operational efficiency.
- Monitoring drivers' duty and driving time to ensure compliance is correctly followed.
- Processing Customer orders through use of the in-house operating system with an emphasis on attention to detail.
- Compiling customs documentation to facilitate shipment of our client's freight into Europe.
- Building strong relationships with our clients, principally through verbal engagement.
- Quoting transport rates to customers in order to gain orders.
- Communicating with colleagues in different departments to ensure internal procedures are followed correctly.
- Allocation of available resources (trucks, drivers, trailers) to meet clients demands.
The successful candidate must have:
- Freight forwarding Road freight experience.
- Excellent communication skills (Written & Verbal).
- A professional, positive and helpful attitude.
- Commercial acumen with the ability to negotiate directly with clients and suppliers and identify and exploit opportunities to increase both turnover and more importantly profit.
- Presentable, energetic and enthusiastic.
- Strong organisational skills with an excellent memory.
Salary and Benefits:
- £35,000 + dependent on experience plus contributory pension.
- 22 days holiday a year plus eight Bank/Public Holidays.
- Monday to Friday 0800hrs - 1730hrs, 1 Saturday morning every 4 weeks 0830hrs - 1100hrs. Operating a shift system with 3 other members of staff and 1 day per week the individual will finish at 1630hrs.
Freight Forwarding Operator in Saint Albans employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarding Operator in Saint Albans
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to freight operations. Think about how you’d handle specific scenarios, like managing cargo logistics or communicating with clients. We want you to shine!
✨Tip Number 3
Show off your skills! If you have experience with customs documentation or route planning, be ready to discuss these in detail. Use examples from your past roles to demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Freight Forwarding Operator in Saint Albans
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the freight forwarding industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about a career in European commerce.
Be Clear and Concise: Make sure your written communication is spot on! Use clear language and avoid jargon where possible. We appreciate applicants who can convey complex ideas simply, as this reflects the skills we need for the role.
Highlight Relevant Experience: Don’t forget to showcase your freight forwarding experience! Whether it’s organising cargo movements or dealing with customs documentation, make sure you detail how your past roles have prepared you for this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Freight Personnel
✨Know Your Freight Forwarding Basics
Make sure you brush up on your freight forwarding knowledge before the interview. Understand the key terms and processes involved in organising cargo movement across Europe and the UK. This will show your passion for the industry and help you answer questions confidently.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, practice articulating complex ideas clearly and concisely. You might be asked to explain how you would communicate with customers or suppliers, so think of examples from your past experiences that highlight your verbal and written skills.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and prioritise effectively. You could be asked about a time when you had to plan routes or allocate resources under pressure, so have a few scenarios ready that showcase your strong organisational abilities.
✨Be Ready to Negotiate
As commercial acumen is essential, think about your negotiation experiences. Be prepared to discuss how you've successfully negotiated rates or resolved conflicts in the past. This will demonstrate your ability to identify opportunities and drive profit for the company.
