Freight Personnel is seeking a Carrier Performance Manager to oversee the international ecommerce delivery network from a remote UK-based home office. You will monitor performance, investigate issues, and coordinate with carriers, brokers, and internal teams to drive improvements and timely recoveries.
You will analyse service data, raise escalations, and provide clear visibility of trends and root causes to stakeholders, helping safeguard customer experience across the parcel lifecycle.
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Remote Carrier Performance Lead employer: Freight Personnel
Join a dynamic and supportive team at our well-established freight forwarder, where your role as a Freight Customs Clerk will be pivotal in delivering exceptional service to our clients. With a strong emphasis on employee growth, we offer competitive salaries, generous holiday allowances, and regular incentives, all within a collaborative work culture that values your contributions. Located in a thriving area, this position not only provides meaningful work but also the opportunity to develop your skills in a fast-paced environment.
