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- Tasks: Manage sea freight operations and support air and road bookings with full training provided.
- Company: Dynamic logistics operator in Redditch, offering a supportive team environment.
- Benefits: Competitive salary, ongoing training, pension scheme, and attendance bonus after 6 months.
- Why this job: Broaden your logistics skills and make a real impact in a growing multimodal operation.
- Qualifications: 2 years of sea freight experience; strong communication and problem-solving skills required.
- Other info: Friendly workplace with excellent career progression opportunities.
The predicted salary is between 32000 - 38000 £ per year.
Our client is a Freight Forwarding and Logistics operator based in Redditch, Worcestershire. We are now looking for an experienced Sea Freight Forwarding Operator to join the expanding team.
The core focus of the role is to handle sea freight import and export operations, but you will also support airfreight and road freight bookings as part of your development into a fully multimodal operator. This role is ideal for someone with strong sea freight forwarding knowledge who is looking to broaden their freight forwarding skills; no prior experience in air or road freight is required - full training will be provided on air and road freight forwarding.
Alongside operational responsibilities, this position includes a commercial element involving outbound customer calls to help support and grow our multimodal freight services.
Main duties:- Manage sea freight import and export files from quotation through to final delivery
- Support airfreight and road freight booking processes (training provided)
- Communicate effectively with customers, overseas agents, suppliers, and internal departments
- Arrange customs clearance, documentation, and final delivery bookings
- Resolve operational issues promptly and professionally
- Ensure files are accurately costed, invoiced, and maintained
- Monitor customer and supplier credit limits in line with company policy
- Carry out additional tasks as requested by the line manager
- Minimum 2 years' experience in sea freight operations working for a freight forwarder
- Strong understanding of international freight forwarding processes
- Experience with customs clearance procedures
- Excellent communication and customer service skills
- High level of accuracy and attention to detail
- Strong organisational and time management abilities
- Proactive problem-solver with a positive approach
- Experience in airfreight or road freight is desirable but not essential (training provided)
- Competitive salary (£32,000 - £38,000 dependant on experience)
- Ongoing training and professional development
- Exposure to multimodal operations: sea, air, and road
- Opportunities to broaden your logistics skill set and career progression
- Employee Assistance Programme (EAP) for all staff
- Pension scheme
- Eligible for attendance bonus after 6 months' successful service
- Opportunity to work in a supportive, friendly, and varied role where your skills make a real difference
Sea Freight Forwarding Operator in Redditch employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sea Freight Forwarding Operator in Redditch
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by brushing up on your sea freight knowledge. Be ready to discuss your experience and how it relates to the role. Show them you’re keen to learn about air and road freight too!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your skills and interests, and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Sea Freight Forwarding Operator in Redditch
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for and help you tailor your application to highlight your relevant experience.
Show Off Your Sea Freight Knowledge: Since this role is all about sea freight operations, don’t hold back on showcasing your expertise in this area. Use specific examples from your past experience to demonstrate your understanding of international freight forwarding processes.
Keep It Professional but Personal: While we love a professional tone, don’t be afraid to let your personality shine through. A bit of warmth and authenticity can go a long way in making your application stand out. Remember, we’re looking for someone who fits into our friendly team!
Apply Through Our Website: Once you’ve polished your application, head over to our website to submit it. This ensures that your application goes directly to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Freight Personnel
✨Know Your Sea Freight Inside Out
Make sure you brush up on your sea freight forwarding knowledge before the interview. Understand the key processes, documentation, and customs clearance procedures. Being able to discuss these confidently will show that you're serious about the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice how you communicate your ideas clearly and effectively. Think of examples where you've successfully resolved issues or built relationships with clients, as this will demonstrate your customer service skills.
✨Be Ready to Discuss Multimodal Operations
Even if you haven't worked with air or road freight before, be prepared to talk about your willingness to learn. Highlight any experiences where you've adapted to new processes or taken on additional responsibilities, as this shows your proactive attitude.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how they support career progression. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.
