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- Tasks: Drive sales through phone and video calls, generating leads and onboarding new clients.
- Company: Join a leading parcel delivery business with a vibrant team in Leeds.
- Benefits: Competitive salary, commission, flexible working, and great perks.
- Why this job: Make an impact in e-commerce while achieving your sales goals.
- Qualifications: 2 years of telesales experience and strong communication skills.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Senior Telesales Executive role available working for a large parcel home delivery business based in Leeds with 2 days in the office in Leeds and 3 days working from home.
Your purpose: Working in the Network Sales Telesales team, your primary responsibility will be to achieve your individual sales targets for volume and revenue through a mixture of phone and video calling with SME sized opportunities up to 75k shipments per year. You will be responsible for generating your own leads and developing a pipeline to convert into new clients within a defined area.
You will be accountable for:
- Identifying and developing a personal prospect pipeline of sufficient quality and quantity to deliver against monthly, quarterly and annual volume and revenue targets as set by the business.
- Meeting all set KPI's and achieving productivity targets.
- Managing and recording sales activity and sales process through the CRM System.
- Onboarding new clients in a timely manner to meet projected go-live dates.
- Ensuring all new clients have a full understanding of our clients Customer Service processes and have all the tools and contacts required to self-serve across all areas of the business.
- Monitoring the performance of new clients to ensure they trade to profile across all products and services within 4 weeks of go-live.
- New clients are ready to handover within 6 weeks of trading.
- Resolving escalations and account queries.
- Working with local operations team.
To be successful in this role you will require the following:
- 2 years of exceeding targets in a Telesales role.
- An excellent understanding of e-Commerce and the SME marketplace.
- Excellent verbal and written communication skills.
- Professional and IT literate with a good knowledge of Microsoft Office.
- Organised, proactive, energetic, hungry to succeed.
- Creative problem-solving skills including negotiation and conflict resolution.
- Able to forge relationships with internal stakeholders.
- Customer focused and has excellent communication skills.
- Able to constructively challenge a diverse range of stakeholders.
Salary £30,000 plus circa £15,000 commission and other excellent benefits.
Senior Telesales Executive in Leeds employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Telesales Executive in Leeds
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or via video call, make sure you can confidently explain how your skills align with their needs. Role-playing with a friend can really help you nail it.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn and engage with them. Ask about their experiences and any tips they might have for you. It’s a great way to get insider info and make a good impression.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Telesales Executive in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior Telesales Executive role. Highlight your experience in exceeding sales targets and your understanding of the e-Commerce landscape. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. Don’t forget to mention your passion for sales and how you’ve successfully managed client relationships in the past.
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements rather than just duties. Use numbers to quantify your success, like how many leads you generated or sales targets you exceeded. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join us at StudySmarter!
How to prepare for a job interview at Freight Personnel
✨Know Your Numbers
Before the interview, brush up on your sales achievements. Be ready to discuss specific targets you've exceeded in previous roles, especially in telesales. This will show that you’re not just a talker but someone who delivers results.
✨Understand the E-Commerce Landscape
Familiarise yourself with the e-commerce and SME marketplace. Research trends, challenges, and opportunities within the industry. This knowledge will help you engage in meaningful conversations and demonstrate your expertise during the interview.
✨Showcase Your CRM Skills
Since managing sales activity through a CRM system is crucial for this role, be prepared to discuss your experience with CRM tools. Share examples of how you've used them to track leads, manage pipelines, and achieve targets.
✨Prepare for Problem-Solving Scenarios
Think of examples where you've had to resolve escalations or account queries. Be ready to explain your approach to creative problem-solving and how you’ve successfully navigated conflicts in past roles. This will highlight your ability to handle challenges effectively.
