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- Tasks: Plan and coordinate road transport of goods, ensuring timely and compliant deliveries.
- Company: Leading global freight forwarding provider with a strong presence across Europe.
- Benefits: Competitive salary, generous holiday allowance, pension scheme, and perks through Perkbox.
- Why this job: Join a dynamic team and make an impact in the logistics industry.
- Qualifications: 2-3 years in road freight forwarding, strong organisational and communication skills required.
- Other info: Office-based role with opportunities for professional growth and development.
Our client is an established leading provider of Global freight forwarding transport solutions operating in Europe with 18 strategically located offices across the UK, Benelux, Poland, Czech Republic, Hungary, Bulgaria and Romania. Offering road, rail, air and sea freight services with competitively priced solutions. The operations are backed by long-term partnerships with trusted logistics providers and over 200 dedicated professionals serving many household names.
We are now recruiting for an experienced Road Freight Forwarding Clerk located just outside of Leeds City Centre. This is a full-time office-based role.
Role Purpose
To plan, coordinate, and execute the transportation of goods by road, ensuring compliance with customer requirements, legal obligations, and company standards. The role ensures efficient, cost-effective, and timely delivery of consignments while maintaining high levels of customer satisfaction and operational control.
Key Responsibilities
- Arrange domestic and international road transport of goods.
- Plan and schedule shipments in coordination with carriers, drivers, and warehouse teams.
- Prepare and verify transport documentation (CMR, delivery notes, packing lists, etc.).
- Monitor shipment progress and proactively resolve delivery or routing issues.
- Ensure compliance with road transport regulations, ADR requirements, and company safety policies.
- Manage booking confirmations, pick-up/delivery instructions, and load plans.
- Act as the main contact point for assigned customers.
- Provide shipment updates, ETAs, and resolve transport-related queries.
- Handle complaints and service deviations professionally.
- Maintain a high level of customer satisfaction and service reliability.
- Obtain freight quotations and negotiate rates with hauliers and subcontractors.
- Verify and approve supplier invoices in line with agreed tariffs.
- Ensure profitability and cost efficiency for each consignment.
- Ensure all shipments have the correct transport and customs documents.
- Maintain records in line with ISO, and internal compliance requirements.
- Verify cargo details against customer instructions and legal requirements.
- Support export/import customs clearance procedures when applicable.
Qualifications & Experience
- Minimum 2-3 years of experience in road freight forwarding or logistics.
- Knowledge of EU transport regulations, incoterms, ADR, and customs procedures.
- Strong organisational, communication, and problem-solving skills.
- Proficiency in logistics systems (TMS, ERP) and Microsoft Office.
- Ability to work under pressure and manage multiple shipments simultaneously.
Package and Benefits
- Salary £30,000 to £34,000
- 20 days holidays to start plus 2 additional days between Christmas and New Year (plus bank holidays)
- Pension scheme
- Membership to Perkbox with monthly points added to the account
- Onsite parking
Road Freight Operator in Leeds employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Freight Operator in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and freight forwarding industry. Attend local events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their services and how they stand out in the market. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your experience in road freight forwarding and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Road Freight Operator in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Road Freight Operator role. Highlight your experience in road freight forwarding and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background makes you a perfect fit for this position. Keep it concise but engaging – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully resolved issues in transport or logistics. We’re looking for someone who can think on their feet and keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Freight Personnel
✨Know Your Stuff
Make sure you brush up on your knowledge of EU transport regulations, incoterms, and ADR requirements. Being able to discuss these topics confidently will show that you're not just familiar with the role but also serious about compliance and safety.
✨Show Off Your Organisational Skills
Prepare examples from your past experience where you've successfully managed multiple shipments or resolved delivery issues. This will demonstrate your ability to handle the fast-paced nature of the job and keep everything running smoothly.
✨Be Customer-Centric
Since customer satisfaction is key in this role, think of specific instances where you've gone above and beyond for a client. Highlighting your communication skills and problem-solving abilities will make you stand out as a candidate who truly cares about service reliability.
✨Get Familiar with Logistics Systems
If you have experience with TMS or ERP systems, be ready to discuss it. If not, do a bit of research on common logistics software. Showing that you're tech-savvy and willing to learn can give you an edge over other candidates.