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- Tasks: Support sales by providing quotes and managing customer enquiries in a dynamic team.
- Company: Global freight forwarder with a focus on Africa, the Middle East, India, and Pakistan.
- Benefits: Competitive salary, flexible hours, 22 days holiday plus bank holidays, and pension.
- Why this job: Join a crucial role that directly impacts company profitability and customer satisfaction.
- Qualifications: Experience in sales or logistics, strong customer service skills, and good IT knowledge.
- Other info: Proactive team players will thrive in this supportive and growth-oriented environment.
The predicted salary is between 28000 - 30000 £ per year.
Our client is a global freight forwarder, specialising in shipping to Africa, the Middle East, India, and Pakistan. They are looking to strengthen the Sales department by recruiting an Internal Freight Sales Clerk to join the team at their offices in Bradford. This crucial role contributes directly to the profitability of the company, involving taking customer enquiries, providing quotations, and gaining new business. You will be expected to be proactive in the role and maintain and develop business relationships. Effective communication and close team working are key.
Key responsibilities are as follows:
- To provide accurate, competitive pricing to customers and the external sales team
- To maximise Profit Per Job (PPJ) whilst maintaining a realistic price
- Dealing with customers' queries/enquiries via telephone/email
- Calculate and advise rates to customers & the external sales team
- Provide customers with quotes as requested/required
- Deal with invoice and price disputes
- Work with rate sheets
- Develop and grow long-term relationships with customers and shipping companies
- Price up bookings and monitor and maintain pricing inbox
Experience required:
- Previous experience of working in a commercial environment
- Experience of working in import/export freight forwarding company or other transport/logistics related market
- Excellent customer service and sales skills
- Ability to work to deadlines/targets for self and others
- Strong desire to satisfy customer needs and achieve results
- Proactive and positive attitude
- Active team player
- Good IT skills - with a good knowledge of Microsoft Word, PowerPoint, Excel, and Outlook
Salary and Benefits:
- Salary £28,000 - £30,000 depending on experience
- Working hours - 9-5:15 flex
- Holidays - 22 days + Bank holidays to start
- Pension
Internal Sales Coordinator - Freight employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Coordinator - Freight
✨Tip Number 1
Network like a pro! Reach out to people in the freight and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its services. Show them you’re not just another candidate; you’re genuinely interested in their operations and how you can contribute to their success.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key in sales roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace Internal Sales Coordinator - Freight
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Internal Sales Coordinator. Highlight any experience in freight forwarding or customer service, and don’t forget to mention your IT skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive attitude and how you’ve successfully built relationships in previous roles. Let us know what excites you about working with us!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your ability to handle customer queries. We love a good communicator!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Freight Personnel
✨Know Your Freight Basics
Before heading into the interview, brush up on your knowledge of freight forwarding, especially regarding shipping to Africa, the Middle East, India, and Pakistan. Understanding the key terms and processes will show that you're serious about the role and can hit the ground running.
✨Showcase Your Customer Service Skills
Be ready to share specific examples of how you've handled customer queries or disputes in the past. Highlighting your ability to maintain strong relationships and provide excellent service will resonate well with the interviewers, as this is crucial for the Internal Sales Coordinator role.
✨Demonstrate Proactivity
Prepare to discuss instances where you took the initiative to solve a problem or improve a process. This role requires a proactive attitude, so showcasing your ability to think ahead and act decisively will set you apart from other candidates.
✨Familiarise Yourself with Pricing Strategies
Since the role involves providing competitive pricing and maximising Profit Per Job (PPJ), it’s essential to understand basic pricing strategies. Be prepared to discuss how you would approach pricing and what factors you would consider when quoting customers.
