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- Tasks: Lead supply chain strategies and develop tailored logistics solutions for clients.
- Company: Join a dynamic manufacturing company focused on innovative freight solutions.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare plan, and 22 days holiday.
- Why this job: Be part of a collaborative team driving impactful client partnerships and strategic initiatives.
- Qualifications: 5-10 years in supply chain management; degree in relevant field preferred.
- Other info: Opportunities for professional growth and participation in social events.
The predicted salary is between 60000 - 75000 £ per year.
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Sector: Manufacturing
Responsibilities:
- Develop and implement supply chain strategies, working closely with account and business development managers.
- Identify, qualify, and pitch value propositions to new and existing customers.
- Build strategic client partnerships through joint value creation initiatives.
- Conduct workshops to understand customer needs and develop tailored logistics solutions.
- Manage supply chain development projects from qualification to proposal delivery.
- Create and communicate the company\’s value proposition.
- Lead virtual, cross-functional teams across disciplines.
- Organize internal and customer workshops to understand strategies and challenges.
Knowledge, Skills, and Experience:
- 5-10 years of experience in strategic supply chain management, transformation, and delivery projects within freight forwarding, 3PL, 4PL, or related fields.
- Strong understanding of supply chain management, business acumen, and basic financial knowledge.
- Experience with process mapping and re-engineering (Six Sigma, SCOR, or similar).
- Ability to analyze data, derive insights, and quantify customer value.
- Knowledge of supply chain management systems and information systems.
- Awareness of technology and digitization in supply chain operations.
- Fluent in English; local and international market knowledge.
- Undergraduate degree in Economics, Supply Chain Management, Engineering, or related field (preferred).
Package and Benefits:
- Salary: £60,000 to £75,000 depending on experience.
- Pension scheme.
- 22 days holiday to start.
- Rewards and discounts.
- Healthcare plan.
- Cycle to work scheme.
- Social events.
- Free parking.
- And more.
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Head of Customer Solutions - Freight employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Customer Solutions - Freight
✨Tip Number 1
Network with professionals in the freight and supply chain industry. Attend relevant events, webinars, or workshops to connect with potential colleagues and learn about the latest trends. This can help you gain insights into what companies like us are looking for in a Head of Customer Solutions.
✨Tip Number 2
Familiarise yourself with our company’s value proposition and recent projects. Understanding our approach to customer solutions will allow you to tailor your discussions during interviews, showcasing how your experience aligns with our goals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully developed and implemented supply chain strategies in the past. Highlighting measurable outcomes from your previous roles can demonstrate your capability to drive results in this position.
✨Tip Number 4
Stay updated on the latest technologies and digitisation trends in supply chain management. Being knowledgeable about these advancements will not only impress us but also show that you are proactive and forward-thinking in your approach to customer solutions.
We think you need these skills to ace Head of Customer Solutions - Freight
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in strategic supply chain management and any specific projects you've led. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, focus on your ability to develop and implement supply chain strategies. Share specific examples of how you've built client partnerships and delivered tailored logistics solutions.
Showcase Your Skills: Emphasise your knowledge of supply chain management systems and your experience with process mapping or re-engineering methodologies like Six Sigma. This will show that you have the technical skills needed for the role.
Highlight Leadership Experience: Since the role involves leading cross-functional teams, be sure to mention any leadership roles you've held. Discuss how you've organised workshops or managed projects to drive results.
How to prepare for a job interview at Freight Personnel
✨Showcase Your Strategic Thinking
As the Head of Customer Solutions, you'll need to demonstrate your ability to develop and implement supply chain strategies. Be prepared to discuss specific examples from your past experience where you successfully identified customer needs and created tailored solutions.
✨Highlight Your Collaborative Skills
This role requires leading cross-functional teams and building strategic client partnerships. During the interview, share instances where you've effectively collaborated with different departments or stakeholders to achieve a common goal.
✨Demonstrate Your Analytical Abilities
The ability to analyse data and derive insights is crucial for this position. Prepare to discuss how you've used data in previous roles to quantify customer value and improve supply chain processes, perhaps through process mapping or re-engineering.
✨Stay Updated on Industry Trends
With technology and digitisation playing a significant role in supply chain operations, it's important to show your awareness of current trends. Research recent advancements in supply chain management and be ready to discuss how they could impact the company's operations.
