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- Tasks: Support a major client with unique shipments and manage rate and quote processes.
- Company: Join a dynamic freight company based in Solihull, Birmingham, focused on global distribution.
- Benefits: Enjoy a competitive salary, pension, 22 days holiday, healthcare plan, and social events.
- Why this job: Perfect for proactive problem solvers eager to tackle complex freight challenges and grow their skills.
- Qualifications: Must have ocean freight experience and knowledge of FCL, LCL, and RORO shipping.
- Other info: Experience with freight management software like CargoWise is a plus.
The predicted salary is between 28000 - 42000 £ per year.
We are now recruiting for a Freight Key Account Coordinator based in Solihull, Birmingham
This role will be focused solely on supporting a major client and handling their shipments of out of the ordinary units. Working with one of the Key Account Managers to support with rate and quote managements, handling customer queries, researching shipping lines to see who can support with the large cargo and locations that can handle the offload of large/heavy cargo
Looking for someone who is proactive, strong communicator, organised, strong problem solver. With experience in ops or pricing and looking for your next challenge. Applying candidates must have ocean freight experience and can demonstrate an understanding of LCL, FCL, RORO, an understanding of load planning
It\’s an interesting role that will be great for someone who is looking for their next challenge and to use their knowledge for the more complicated side of freight
Key Responsibilities
Strategic pricing planning to support global distribution
Building and enhancing carrier and trade portfolios
Support RFQs and pricing updates
Support spot quoting & follow up
Support with carrier business reviews
Coordination with Operations teams on booking escalation and resolution
Support in customer business review preparations
Other tasks as required
General Skills
Ocean freight background is essential – understanding of FCL, LCL, Roll-On/Roll-Off and Out of-Gauge desirable
Good knowledge of ocean carrier landscape
An understanding of ocean market and trades
Strong communication skills
Computer literate – MS Office experience essential and freight management software experience is desirable e.g. CargoWise
Excellent attention to detail
A sense of urgency
Strong time management skills
DG Training advantageous
Salary and Package
35,000 circa
Pension
22 days holiday to start
Rewards and Discounts
Heath care plan
Cycle to work scheme
Social events
Free Parking
Plus more
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Freight Sea Freight Key Account Coordinator employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Sea Freight Key Account Coordinator
✨Tip Number 1
Familiarise yourself with the specific ocean freight terms mentioned in the job description, such as LCL, FCL, and RORO. Being able to confidently discuss these concepts during an interview will demonstrate your expertise and understanding of the role.
✨Tip Number 2
Research the major shipping lines and carriers that operate in the Solihull area. Having knowledge about their services and capabilities will not only help you answer questions but also show your proactive approach to understanding the industry.
✨Tip Number 3
Prepare examples from your previous experience where you've successfully handled complex shipments or resolved customer queries. This will highlight your problem-solving skills and ability to manage challenging situations effectively.
✨Tip Number 4
Network with professionals in the freight and logistics industry, especially those who have experience with key account management. Engaging with them can provide insights into the role and may even lead to valuable referrals.
We think you need these skills to ace Freight Sea Freight Key Account Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ocean freight experience, particularly with FCL, LCL, and RORO. Emphasise any relevant roles where you've demonstrated strong communication and problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the responsibilities listed. Mention specific experiences that showcase your ability to handle complex shipments and customer queries.
Highlight Relevant Skills: Clearly outline your skills in strategic pricing planning, carrier management, and your familiarity with freight management software like CargoWise. This will show that you are well-prepared for the tasks involved in the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Freight Personnel
✨Showcase Your Ocean Freight Knowledge
Make sure to highlight your experience with ocean freight, particularly your understanding of FCL, LCL, and RORO. Be prepared to discuss specific scenarios where you've successfully managed shipments or resolved issues related to these types of cargo.
✨Demonstrate Strong Communication Skills
As a Freight Key Account Coordinator, communication is key. Prepare examples of how you've effectively communicated with clients and colleagues in the past, especially in high-pressure situations. This will show that you can handle customer queries and coordinate with various teams.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of instances where you've faced challenges in logistics or pricing and how you overcame them. This will demonstrate your proactive approach and ability to think on your feet.
✨Familiarise Yourself with Relevant Software
Since computer literacy is essential, brush up on your MS Office skills and any freight management software you’ve used, like CargoWise. Being able to discuss your proficiency with these tools will give you an edge in the interview.
