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- Tasks: Support a major client by managing unique shipments and handling customer queries.
- Company: Join a dynamic team in Solihull, Birmingham, focused on innovative freight solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a key account team making a real impact in the logistics industry.
- Qualifications: No specific qualifications required; just a passion for logistics and customer service.
- Other info: This role offers a chance to work closely with experienced Key Account Managers.
The predicted salary is between 30000 - 42000 £ per year.
We are now recruiting for a Freight Key Account Coordinator based in Solihull, Birmingham This role will be focused solely on supporting a major client and handling their shipments of out of the ordinary units. Working with one of the Key Account Managers to support with rate and quote managements, handling customer queries, researching shipping lines to see who can support with the large cargo and locations that can handle the offload of large/heavy cargo Looking for someone who is proactive, strong communicator, organised, strong problem solver. With experience in ops or pricing and looking for your next challenge. Applying candidates must have ocean freight experience and can demonstrate an understanding of LCL, FCL, RORO, an understanding of load planning It\’s an interesting role that will be great for someone who is looking for their next challenge and to use their knowledge for the more complicated side of freight Key Responsibilities * Strategic pricing planning to support global distribution * Building and enhancing carrier and trade portfolios * Support RFQs and pricing updates * Support spot quoting & follow up * Support with carrier business reviews * Coordination with Operations teams on booking escalation and resolution * Support in customer business review preparations * Other tasks as required General Skills * Ocean freight background is essential – understanding of FCL, LCL, Roll-On/Roll-Off and Out of-Gauge desirable * Good knowledge of ocean carrier landscape * An understanding of ocean market and trades * Strong communication skills * Computer literate – MS Office experience essential and freight management software experience is desirable e.g. CargoWise * Excellent attention to detail * A sense of urgency * Strong time management skills * DG Training advantageous Salary and Package * £35,000 circa * Pension * 22 days holiday to start * Rewards and Discounts * Heath care plan * Cycle to work scheme * Social events * Free Parking * Plus more
Freight Sea Freight Key Account Coordinator employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Sea Freight Key Account Coordinator
✨Tip Number 1
Familiarise yourself with the logistics and shipping industry, particularly sea freight. Understanding key terms and processes will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the freight and logistics sector. Attend industry events or join online forums to connect with people who can provide insights or even refer you to opportunities.
✨Tip Number 3
Research the major clients and competitors of StudySmarter in the freight sector. Being knowledgeable about the market landscape will demonstrate your commitment and interest in the role.
✨Tip Number 4
Prepare for potential interview questions by practising scenarios related to customer service and problem-solving in logistics. This will help you showcase your ability to handle customer queries effectively.
We think you need these skills to ace Freight Sea Freight Key Account Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities of a Freight Sea Freight Key Account Coordinator. Highlight any relevant experience you have in handling shipments and managing customer queries.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise your experience with rate and quote management, as well as any previous work with key accounts or logistics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and explains why you are a great fit. Mention your ability to handle out-of-the-ordinary units and your research skills in finding suitable shipping lines.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in the logistics industry.
How to prepare for a job interview at Freight Personnel
✨Understand the Role
Make sure you have a clear understanding of what a Freight Sea Freight Key Account Coordinator does. Familiarise yourself with the responsibilities, especially around handling shipments and managing customer queries.
✨Research the Company
Take some time to learn about the company’s values, mission, and the specific client you will be supporting. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially related to handling out of the ordinary units. Think of examples from your past experiences where you successfully managed similar challenges.
✨Showcase Your Communication Skills
As this role involves handling customer queries, demonstrate your communication skills during the interview. Be clear and concise in your responses, and don’t hesitate to ask clarifying questions if needed.
