At a Glance
- Tasks: Manage sea and air freight exports, ensuring smooth operations and customer communication.
- Company: Independent freight and logistics company with a strong reputation since 1987.
- Benefits: Competitive salary, monthly bonuses, private healthcare, and 20 days holiday.
- Other info: Great career prospects in a fast-paced environment, ideal for local candidates.
- Why this job: Join a dynamic team and develop your career in the exciting world of logistics.
- Qualifications: Experience in freight forwarding, excellent attention to detail, and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Our client is an independent freight and logistics company who specialise in Sea and Air Freight Shipping, European Logistics and Bulk Haulage. Since 1987 they have provided superior quality export and transportation services across the UK, Ireland and the rest of the world, building and developing a reputation for professional, efficient and friendly services.
We are now looking for a Sea & Air Freight Exports Forwarding Operator to join the busy freight forwarding team at their office in Dudley.
Core Role Responsibilities:
- Handling Sea and Air freight exports - including FCL / LCL and air freight
- Receive and manage freight bookings
- Dealing with shipping lines / consolidators and air freight agents
- Using Boxtop system
- Problem resolution including haulage delays/vessel details/sourcing alternative options where required
- Job tracking and customer communication throughout
- Accountable for ensuring highest levels of data quality data input into bespoke program
In order to apply you will have Sea and or Air freight exports experience gained in freight forwarding. You will have excellent attention to detail and excellent customer service skills. A good team player, with excellent verbal and written communication skills and able to work in a fast-paced and exciting environment. Proven problem solving and negotiation skills are critical as are customer focus and the ability to build rapport over the phone. With good planning & organising skills together with excellent levels of attention to detail and a structured approach to work.
This is a great opportunity to join a forward-thinking company with genuine career prospects for the right individual. Candidates from the Wolverhampton, Dudley, Oldbury and West Bromwich area would be ideally placed for this role.
Benefits:
- Salary £34,000 - £37,000
- Excellent operations monthly bonus scheme
- Additional Bonus scheme available for any new business you bring paid at 10%
- 20 days holiday to start excluding bank holidays, Monday - Friday (Apply online only) hrs
- Pension
- Private Health care
Freight Exports Operations Clerk in Dudley employer: Freight Personnel
As a leading player in the freight forwarding industry, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to excel. With competitive salaries and comprehensive benefits, including opportunities for professional development and growth, we ensure that our team members thrive in their roles while enjoying a balanced work-life environment. Located in a vibrant area, our office offers unique advantages such as easy access to transport links and a collaborative atmosphere that encourages innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Exports Operations Clerk in Dudley
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Freight Personnel and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Freight Personnel!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Freight Personnel keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Freight Exports Operations Clerk in Dudley
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Freight Personnel:This is your chance to really connect with the team at Freight Personnel. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Freight Personnel
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Freight Personnel.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Freight Personnel that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Freight Personnel. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
