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- Tasks: Coordinate sea and air freight imports, manage bookings, and ensure top-notch customer communication.
- Company: Join a reputable independent freight and logistics company with a friendly culture.
- Benefits: Competitive salary, monthly bonuses, and 20 days holiday to start.
- Why this job: Be part of a dynamic team and make a real impact in the logistics industry.
- Qualifications: Experience in sea or air freight imports and excellent customer service skills required.
- Other info: Great career prospects in a fast-paced environment.
Our client is an independent freight and logistics company who specialise in Sea and Air Freight Shipping, European Logistics and Bulk Haulage. Since 1987 they have provided superior quality export and transportation services across the UK, Ireland and the rest of the world. Building and developing a reputation for professional, efficient and friendly services.
We are now looking for a Sea & Air Freight Imports Forwarding Operator to join the busy freight forwarding team at their office in Dudley.
Core Role Responsibilities- Handling Sea and Air freight Imports - including FCL / LCL and air freight
- Receive and manage freight bookings
- Dealing with shipping lines / consolidators and air freight agents
- Using Boxtop system
- Problem resolution including haulage delays/vessel details/sourcing alternative options where required
- Job tracking and customer communication throughout
- Accountable for ensuring highest levels of data quality data input into bespoke program
In order to apply you will have Sea and or Air freight Imports experience gained in freight forwarding. You will have excellent attention to detail and excellent customer service skills. A good team player, with excellent verbal and written communication skills and able to work in a fast paced and exciting environment. Proven problem solving and negotiation skills are critical as are customer focus and the ability to build rapport over the phone. With good planning & organising skills together with excellent levels of attention to detail and a structured approach to work.
This is a great opportunity to join a forward-thinking company with genuine career prospects for the right individual. Candidates from the Wolverhampton, Dudley, Oldbury and West Bromwich area would be ideally placed for this role.
Salary Benefits- Salary £27,000 -£32,000
- Excellent operations monthly bonus scheme
- Additional Bonus scheme of 10% of any new business you bring in
- 20 days holiday to start excluding
Air and Sea Imports Coordinator in Dudley employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air and Sea Imports Coordinator in Dudley
✨Tip Number 1
Network like a pro! Reach out to people in the freight and logistics industry, especially those who work at companies you're interested in. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Knowing their operations inside out will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios related to freight imports and how you'd handle them. This will not only boost your confidence but also impress interviewers with your proactive approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Air and Sea Imports Coordinator in Dudley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Air and Sea Imports Coordinator role. Highlight your relevant experience in freight forwarding, especially with Sea and Air freight imports. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your problem-solving skills and customer service experience, and don’t forget to show your enthusiasm for the role.
Show Off Your Attention to Detail: Since attention to detail is key in this role, make sure your application is free from typos and errors. We appreciate a well-organised application that reflects your structured approach to work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our forward-thinking company!
How to prepare for a job interview at Freight Personnel
✨Know Your Freight Basics
Make sure you brush up on your knowledge of sea and air freight processes, especially FCL and LCL. Understanding the terminology and logistics involved will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully resolved issues related to freight delays or customer concerns. This will demonstrate your ability to think on your feet and handle challenges effectively, which is crucial for this position.
✨Familiarise Yourself with Boxtop
If you have experience with the Boxtop system, great! If not, do a bit of research to understand how it works. Being able to discuss how you would use it in your role can set you apart from other candidates.
✨Communicate Clearly and Confidently
Since excellent communication skills are key for this job, practice articulating your thoughts clearly. Whether it's discussing your previous roles or answering questions, being concise and confident will leave a positive impression.
