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For Companies At a Glance
- Tasks: Handle customer enquiries, provide quotes, and build strong business relationships.
- Company: Global freight forwarder with a focus on Africa, the Middle East, India, and Pakistan.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Other info: Exciting opportunity to work in a well-established company with global reach.
- Why this job: Join a dynamic team and play a key role in driving company profitability.
- Qualifications: Strong communication skills and a proactive approach to customer service.
The predicted salary is between 25000 - 35000 £ per year.
Our client is a global freight forwarder, specialising in shipping to Africa, the Middle East, India and Pakistan. They work with local partners on every continent to offer the best advice and sea freight options available. They are looking to strengthen the Sales department and are now recruiting for a Commercial Freight Clerk to join the team at their offices in Bradford.
This is a crucial role that contributes directly to the profitability of the company, involving taking customer enquiries, providing quotations whilst gaining new business. You will be expected to be proactive in the role and maintain and develop business relationships. Effective communication and close team working is key.
Key responsibilities are as follows:
- To provide accurate, competitive pricing to customers and the external sales team
- To maximise Profit Per Job (PPJ) whilst maintaining a realistic price
- Dealing with customers' queries/enquiries via telephone/email
- Calculate and advise rates to customers
Commercial Freight Clerk employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Freight Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have a lead on that perfect Commercial Freight Clerk role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain how your skills can help them maximise Profit Per Job. Show them you’re the proactive candidate they need!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you’re keen and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Commercial Freight Clerk job, plus it’s the best way to stay updated on new openings.
We think you need these skills to ace Commercial Freight Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Freight Clerk role. Highlight any relevant experience in freight forwarding or customer service, and don’t forget to showcase your communication skills – they’re key for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for. Be sure to mention your proactive approach and ability to build relationships.
Showcase Your Attention to Detail: In a role that involves providing accurate pricing and handling customer queries, attention to detail is crucial. Make sure your application is free from typos and errors, and consider including examples of how you've demonstrated this skill in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Freight Personnel
✨Know Your Freight Basics
Before heading into the interview, brush up on your knowledge of freight forwarding, especially regarding sea freight options. Understanding key terms and processes will show that you're serious about the role and can communicate effectively with customers.
✨Prepare for Customer Scenarios
Think about potential customer enquiries you might face in the role. Prepare responses that demonstrate your ability to provide accurate pricing and handle queries efficiently. This will help you showcase your proactive approach during the interview.
✨Highlight Teamwork Skills
Since effective communication and teamwork are crucial, be ready to share examples of how you've successfully collaborated with others in previous roles. This will illustrate your ability to work closely with the sales team and maintain strong business relationships.
✨Showcase Your Problem-Solving Abilities
Be prepared to discuss how you would maximise Profit Per Job (PPJ) while keeping prices realistic. Think of specific examples where you've had to balance customer satisfaction with profitability, as this will demonstrate your strategic thinking and understanding of the business.