At a Glance
- Tasks: Coordinate global logistics and transport bookings while building strong client relationships.
- Company: Dynamic time-critical logistics business based at Birmingham Airport.
- Benefits: Competitive salary, 22 days holiday, shopping discounts, and annual bonuses.
- Other info: Enjoy training opportunities and a fun workplace culture with Pizza Fridays!
- Why this job: Join a fast-paced environment where your organisational skills make a real difference.
- Qualifications: Experience in logistics, strong communication, and a proactive attitude are essential.
Opportunity working for a Time Critical Logistics business based at Birmingham Airport.
Role: To effectively and efficiently organise transport and logistics bookings by road and air globally. Building strong productive relationships with clients to ensure business objectives and client requirements are met.
Main Duties / Responsibilities:
- Client Liaison - Act professionally and in line with our clients' procedures in relation to dealings with clients and contractors.
- Ensure that services are delivered as agreed.
- Administration - Maintain the required record keeping ensuring the efficient, cost-effective and lawful execution of all transport activities.
- Ensure each project is administered properly, including compiling the file and any legal documents.
- Ensure all contracting agreements are accurate and legally compliant.
- Customs Admin - Sourcing transport solutions for all Customer requests from our network of sub-contractors.
- Multi-tasking yourself subject to urgency of requests via various platforms, email, phone call quote requests.
- Using market knowledge, customer history and customer relationship to maximise profit.
- Relationship building with Customers and sub-contractors.
- To undertake all activities in accordance with applicable group policies and procedures so as to ensure that the interests of the Group and individual corporate entities are protected at all times.
- At all times to ensure that legal and commercial risks (to the extent relevant to the post holder role) are identified and minimised through effective communication with applicable stakeholders as well as relevant support functional departments and, when necessary, Board of Directors.
- Maintain an active interest and up to date, detailed knowledge of the transport and logistics market.
- To travel when required in line with business needs.
- Be aware of and comply with the company policies.
Skills/Qualifications/Attributes required:
- Previous experience within a time critical, same-day courier, Air or Road Freight business with focus on using sub-contractors and working within time constraints.
- Really important to have the right attitude for learning, multi-tasking, IT skills, team ethic, good communication enabling client relationship building.
- Detail-oriented.
- Innovative.
- Solution-oriented.
- Engaging.
- Organisational Skills - Plans, organises, schedules and delivers in an efficient, organised manner.
- Ability to focus on and execute key priorities.
- Client Focused - Prioritises the delivery of a high level of client satisfaction.
- Monitors client satisfaction (internal and external).
- Establishes partner relationship with clients. Visible and accessible to clients.
- Communication - Clear, concise, timely communication both verbal and written.
- Keeps people informed proactively.
- Resourcefulness: Passionately finds ways over, around, or through barriers to success. Goes beyond the call of duty. Shows bias for action.
- A results-oriented 'doer.'
Salary and Benefits: £30,000 to £34,000, 22 Days Holiday, Free Eye Tests, Shopping discounts, Pizza Friday, Salary review, Annual Bonus, Training Opportunities.
Operations Coordinator - Logistics in Birmingham employer: Freight Personnel
As a leading player in the freight forwarding industry, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to excel. With competitive salaries and comprehensive benefits, including opportunities for professional development and growth, we ensure that our team members thrive in their roles while enjoying a balanced work-life environment. Located in a vibrant area, our office offers unique advantages such as easy access to transport links and a collaborative atmosphere that encourages innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator - Logistics in Birmingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Freight Personnel and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Freight Personnel!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Freight Personnel keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator - Logistics in Birmingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Freight Personnel:This is your chance to really connect with the team at Freight Personnel. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Freight Personnel
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Freight Personnel.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Freight Personnel that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Freight Personnel. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
