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- Tasks: Manage sea and air freight exports, ensuring smooth operations and customer communication.
- Company: Independent freight and logistics company with a strong reputation since 1987.
- Benefits: Salary up to £34,000, monthly bonuses, 20 days holiday, and private healthcare.
- Other info: Ideal for candidates from Dudley, Wolverhampton, Oldbury, and West Bromwich.
- Why this job: Join a forward-thinking team and develop your career in a dynamic environment.
- Qualifications: Experience in freight forwarding, excellent attention to detail, and strong communication skills.
The predicted salary is between 27000 - 34000 £ per year.
Our client is an independent freight and logistics company who specialise in Sea and Air Freight Shipping, European Logistics and Bulk Haulage. Since 1987 they have provided superior quality export and transportation services across the UK, Ireland and the rest of the world, building and developing a reputation for professional, efficient and friendly services.
We are now looking for a Sea & Air Freight Exports Forwarding Operator to join the busy freight forwarding team at their office in Dudley.
Core Role Responsibilities:
- Handling Sea and Air freight exports - including FCL / LCL and air freight
- Receive and manage freight bookings
- Dealing with shipping lines / consolidators and air freight agents
- Using Boxtop system
- Problem resolution including haulage delays/vessel details/sourcing alternative options where required
- Job tracking and customer communication throughout
- Accountable for ensuring highest levels of data quality data input into bespoke program
In order to apply you will have Sea and or Air freight exports experience gained in freight forwarding. You will have excellent attention to detail and excellent customer service skills. A good team player, with excellent verbal and written communication skills and able to work in a fast-paced and exciting environment. Proven problem solving and negotiation skills are critical as are customer focus and the ability to build rapport over the phone. With good planning & organising skills together with excellent levels of attention to detail and a structured approach to work.
This is a great opportunity to join a forward-thinking company with genuine career prospects for the right individual. Candidates from the Wolverhampton, Dudley, Oldbury and West Bromwich area would be ideally placed for this role.
Benefits:
- Salary £27,000 - £34,000
- Excellent operations monthly bonus scheme
- Additional Bonus scheme available for any new business you bring paid at 10%
- 20 days holiday to start excluding bank holidays, Monday - Friday 0830-1700hrs
- Pension
- Private Health care
Air & Sea Freight Exports Clerk in Birmingham employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air & Sea Freight Exports Clerk in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the freight and logistics industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of sea and air freight processes. We recommend practising common interview questions and scenarios related to problem-solving in logistics. Show them you know your stuff!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We make it easy for you to showcase your skills and experience directly to employers looking for talent like yours.
We think you need these skills to ace Air & Sea Freight Exports Clerk in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Air & Sea Freight Exports Clerk role. Highlight your relevant experience in freight forwarding, especially with Sea and Air freight exports. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that showcase your problem-solving skills and customer service expertise. We love a good story!
Show Off Your Attention to Detail: Since attention to detail is key in this role, make sure your application is free from typos and errors. We appreciate a well-organised application that reflects your structured approach to work. It sets a great first impression!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Freight Personnel
✨Know Your Freight Basics
Make sure you brush up on your knowledge of sea and air freight processes, including FCL and LCL shipments. Understanding the terminology and logistics involved will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved issues in previous roles, especially related to haulage delays or customer communication. This will demonstrate your ability to think on your feet and handle challenges effectively, which is crucial for this position.
✨Familiarise Yourself with Boxtop
If you have experience with the Boxtop system, great! If not, do a bit of research to understand its functionalities. Being able to discuss how you would use it in your role can set you apart from other candidates.
✨Practice Your Communication Skills
Since excellent verbal and written communication skills are key, practice articulating your thoughts clearly. You might even want to role-play common interview scenarios with a friend to build your confidence in building rapport over the phone.