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- Tasks: Join our team to manage air freight imports, from document processing to customer service.
- Company: Be part of a global leader in Freight Forwarding, making logistics seamless.
- Benefits: Enjoy flexible hours, company events, health programmes, and a cycle to work scheme.
- Why this job: Gain valuable experience in logistics while working in a supportive and dynamic environment.
- Qualifications: No prior experience needed, just a passion for learning and good admin skills.
- Other info: Work in Trafford Park with opportunities for growth and development.
The predicted salary is between 25000 - 27500 £ per year.
Our client, a global leader in Freight Forwarding is now recruiting for an Air Freight Imports Clerk based at Trafford Park
Joining the Air Freight Import team, handling the day-to-day processing of Imports documents, costing and billing activities for accounts.
Main responsibilities include
Arranging collections and deliveries: Organising the transportation of goods from the origin to the final destination.
Handling invoices and payments:Processing invoices and ensuring timely payment for services.
Resolving discrepancies and delays:Investigating and resolving any issues or delays that may occur during the import process.
Providing customer service:Keeping customers informed about the status of their shipments and addressing any inquiries, and prepare quotations to clients as and when necessary
Working with customs systems:Demonstrating a good working knowledge of ASM / Seqouia systems Preparing accurate and compliant Customs entries.
EXPERIENCE REQUIRED
Air Freight Imports
Computer Literate
Good telephone and administration skills.
PACKAGE AND BENEFITS
Salary 30,000 to – 33,000
Hours Monday to Friday – Flexible working patterns of 8am-4pm, 9am-5pm or 10am-6pm.
Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Life insurance
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Air Freight Imports Clerk employer: Freight Personnel
Contact Detail:
Freight Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Freight Imports Clerk
✨Tip Number 1
Familiarise yourself with the specific customs systems mentioned in the job description, like ASM and Sequoia. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills, as keeping clients informed is crucial in this role. Practice how you would handle common inquiries or issues that may arise during the import process to show your proactive approach.
✨Tip Number 3
Network with professionals in the freight forwarding industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Air Freight Imports Clerk position.
✨Tip Number 4
Prepare to discuss your experience with handling invoices and payments. Be ready to share specific examples of how you've resolved discrepancies in the past, as this will highlight your problem-solving skills and attention to detail.
We think you need these skills to ace Air Freight Imports Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in air freight imports and showcases your computer literacy. Include specific examples of your previous roles that align with the responsibilities mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the role, such as handling invoices and providing customer service. Use this opportunity to demonstrate your understanding of the air freight industry and your problem-solving skills.
Highlight Relevant Skills: In your application, emphasise your telephone and administration skills. Mention any experience you have with customs systems like ASM or Sequoia, as this will show you are well-prepared for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the logistics industry.
How to prepare for a job interview at Freight Personnel
✨Know Your Air Freight Basics
Make sure you brush up on your knowledge of air freight imports. Understand the key processes involved, such as documentation, customs entries, and billing activities. This will show your potential employer that you're serious about the role.
✨Demonstrate Your Customer Service Skills
Since the job involves keeping customers informed and addressing inquiries, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled difficult situations or resolved issues effectively.
✨Familiarise Yourself with Relevant Systems
The role requires knowledge of ASM / Sequoia systems. If you have experience with these or similar systems, mention it during the interview. If not, do some research beforehand to demonstrate your willingness to learn.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding discrepancies and delays in the import process. Think of scenarios from your past experiences where you successfully navigated challenges and be ready to share those stories.
