Ocean Freight Trade Support Clerk

Ocean Freight Trade Support Clerk

Birmingham Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support ocean freight operations by negotiating rates and managing customer quotes.
  • Company: Join a dynamic team focused on global shipping solutions.
  • Benefits: Enjoy flexible work options and opportunities for professional growth.
  • Why this job: Be part of a fast-paced environment where your contributions directly impact customer satisfaction.
  • Qualifications: Ideal for motivated individuals with a passion for logistics and customer service.
  • Other info: Opportunity to develop valuable skills in the shipping industry.

The predicted salary is between 28800 - 42000 £ per year.

We are actively seeking a highly motivated and proactive individual with expertise in ocean freight. You will be responsible for building and maintaining strong relationships with customers, carriers, and suppliers to negotiate and confirm rates effectively Main Duties * Receive customer quotations via varying methods – email / online portal etc * To cover Ocean – Imports / Exports / Cross Trade * Negotiate rates with carriers / hauliers / suppliers and confirm availability of equipment and agree prices where no tariff exists, to maximise cost-effectiveness. * Prepare and submit customer quotations and proposals within agreed timeframe * Work within our in-house system to create and issue quotations * Communicate with customers to manage and follow up all quotes to obtain feedback to measure, analyse and circulate to the relevant teams, adjusting pricing where possible to ensure we secure opportunities. * Track success/failure rate of quotes, reporting back to management * Develop and build relationships and provide the highest level of customer service to all customers * To produce strategic tariffs when required to ensure effective workload and to ensure these tariffs are kept up to date and relevant * Monitor carrier websites and notifications * Engagement with ocean freight operational teams to ensure smooth handover of secured shipments Experience required * …

Ocean Freight Trade Support Clerk employer: Freight Personnel Careers

At our company, we pride ourselves on being an exceptional employer that values proactive individuals who thrive in a dynamic ocean freight environment. Our collaborative work culture fosters strong relationships with customers and partners, while offering ample opportunities for professional growth and development. Located in a vibrant area, we provide competitive benefits and a supportive atmosphere that empowers our employees to excel and make a meaningful impact in the logistics industry.
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Contact Detail:

Freight Personnel Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ocean Freight Trade Support Clerk

✨Tip Number 1

Familiarize yourself with the ocean freight industry by researching current trends and challenges. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your proactive approach.

✨Tip Number 2

Network with professionals in the ocean freight sector through LinkedIn or industry events. Building relationships can provide valuable insights and potentially lead to referrals for job openings.

✨Tip Number 3

Practice your negotiation skills, as they are crucial for this role. Consider role-playing scenarios with friends or colleagues to build confidence in discussing rates and terms.

✨Tip Number 4

Stay updated on the latest tools and software used in ocean freight management. Familiarity with these systems can set you apart from other candidates and show your commitment to efficiency.

We think you need these skills to ace Ocean Freight Trade Support Clerk

Ocean Freight Expertise
Customer Relationship Management
Negotiation Skills
Rate Analysis
Quotation Preparation
Time Management
Communication Skills
Attention to Detail
Problem-Solving Skills
Data Tracking and Reporting
Adaptability
Knowledge of Tariffs and Pricing Strategies
Familiarity with In-House Systems
Team Collaboration

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Ocean Freight Trade Support Clerk position. Understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in ocean freight or logistics. Provide specific examples of how you've successfully negotiated rates or built relationships with customers and suppliers.

Showcase Your Skills: Demonstrate your proactive approach and customer service skills in your application. Mention any tools or systems you are familiar with that relate to creating and issuing quotations, as well as tracking success rates.

Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific requirements of the job. Mention your motivation for applying and how your background aligns with the company's goals in ocean freight.

How to prepare for a job interview at Freight Personnel Careers

✨Show Your Ocean Freight Knowledge

Make sure to brush up on your ocean freight expertise before the interview. Be prepared to discuss specific terms, processes, and any relevant regulations that impact ocean imports and exports. This will demonstrate your proactive approach and understanding of the industry.

✨Highlight Relationship-Building Skills

Since the role involves building strong relationships with customers, carriers, and suppliers, be ready to share examples from your past experiences where you successfully negotiated rates or resolved issues. This will showcase your ability to provide excellent customer service.

✨Prepare for Quotation Scenarios

Anticipate questions related to preparing and submitting customer quotations. You might be asked how you would handle a situation where a customer needs a quick quote. Practice explaining your process clearly and efficiently.

✨Demonstrate Analytical Skills

The job requires tracking success and failure rates of quotes. Be prepared to discuss how you analyze data and feedback to improve your quoting strategy. Sharing specific metrics or outcomes from previous roles can strengthen your case.

Ocean Freight Trade Support Clerk
Freight Personnel Careers
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