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- Tasks: Be the go-to person for resolving IT issues and supporting staff with tech queries.
- Company: A top law firm in Nottingham with a commitment to diversity and inclusion.
- Benefits: Flexible rotating shifts, competitive pay, and a supportive team environment.
- Why this job: Join a dynamic team and enhance your IT skills while making a real difference.
- Qualifications: Strong communication skills and experience with Office 365 and Active Directory.
- Other info: Opportunity to work in a fast-paced environment with a focus on high service standards.
The predicted salary is between 30000 - 42000 £ per year.
A leading law firm in Nottingham seeks an IT Support role as the first point of contact for staff IT issues.
Key responsibilities include:
- Resolving technical queries
- Processing service requests
- Escalating complex issues
The ideal candidate will possess:
- Strong communication skills
- Experience with Office 365 and Active Directory
- Flexibility for rotational shifts
Join a diverse and inclusive team dedicated to high service standards and compliance with IT policies.
IT Support Analyst - Rotating Shifts & On-Call in Nottingham employer: Freeths
Contact Detail:
Freeths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst - Rotating Shifts & On-Call in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the law firm on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Office 365 and Active Directory skills. We want to show that we’re not just familiar but confident in using these tools.
✨Tip Number 3
Practice common IT support scenarios. Think about how we’d handle technical queries or service requests. Role-playing with a friend can help us articulate our thought process clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in joining their team.
We think you need these skills to ace IT Support Analyst - Rotating Shifts & On-Call in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Office 365 and Active Directory. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've tackled.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the IT Support Analyst position and how your communication skills can help us maintain high service standards.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved technical queries in the past. We love candidates who can demonstrate their ability to think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our diverse team!
How to prepare for a job interview at Freeths
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Office 365 and Active Directory. Be prepared to discuss how you've used these tools in past roles, as well as any troubleshooting techniques you've employed. This will show that you're not just familiar with the software but can also handle real-world issues.
✨Practice Your Communication Skills
As the first point of contact for IT issues, strong communication is key. Practice explaining technical concepts in simple terms. You might be asked to walk someone through a solution during the interview, so being clear and concise will demonstrate your ability to support staff effectively.
✨Show Your Flexibility
Since this role involves rotating shifts and being on-call, it's important to convey your flexibility. Be ready to discuss your availability and any previous experience you have with shift work. Highlighting your adaptability will reassure them that you can handle the demands of the job.
✨Understand the Company Culture
Research the law firm’s values and commitment to diversity and inclusion. During the interview, mention how you align with their culture and how you can contribute to maintaining high service standards. This shows that you’re not just looking for a job, but you’re genuinely interested in being part of their team.
