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For Companies At a Glance
- Tasks: Provide top-notch reception support and assist with administrative tasks in a vibrant office.
- Company: Join Freeths, a dynamic and inclusive law firm that values every voice.
- Benefits: Flexible working, training opportunities, and a supportive team environment.
- Why this job: Be the friendly face of our office and make a real difference every day.
- Qualifications: GCSE level education and basic MS Office skills; experience is a bonus!
- Other info: Great opportunity for growth in a collaborative and respectful workplace.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
The successful candidate will be responsible for effective and efficient administration and providing a reception support service to clients and our colleagues in the Birmingham office, joining our existing team. This role may also involve supporting our legal assistants in the Birmingham office with administrative tasks as reasonably required. We trust our people to work flexibly in the way that works best for them, their teams and our clients. Our firm is set up to ensure everyone’s voice is heard, and mutual respect is shown by all.
Key Accountabilities
- Providing a high-class level of service to front of house at all times and greet clients and external visitors in a professional and pleasant manner
- Assisting our receptionist with receiving incoming external/internal calls promptly
- Assisting our receptionist with the arrival and notification to lawyers of internal/external clients
- Assisting our receptionist with preparing for internal seminars and events
- Assisting our receptionist with preparing refreshments for meetings and ordering external catering
- Assisting our receptionist with booking meeting rooms
- Providing reception cover during absences and lunchtimes
Business Support
- Where applicable, assist lawyers/legal assistants with day-to-day administrative matters as required including photocopying and printing
- Closing files and archiving
- To assist the office with day-to-day errands such as hand deliveries to Court
- To ensure confidentiality and security of all information is maintained
- To attend appropriate training courses to improve all elements of the role
- To undertake any other duties commensurate with the post as may be required from time to time
- Ordering stationery, marketing and in-house catering supplies
- Maintenance of internal coffee machines
- Assisting with the maintaining of the photocopiers
- Preparing the incoming and outgoing post
- Organising taxis and couriers for clients and staff
PERSON SPECIFICATION
Knowledge and Experience
- Educated to GCSE level or equivalent
- Working knowledge of MS Office applications
- Accurate and efficient PC Skills
- Some previous experience ideal but not essential
Personal Qualities
- Demonstrates the ability to show initiative
- Able to prioritise effectively
- Ability to work under pressure
- Flexible and professional approach
- Excellent communication skills
- Must be willing to undertake further training as required
Smart. Bold. Together. We Are Freeths. Become part of the team at Freeths. View some of our recent highlights on our website here. Do we sound like a match? If you’re someone who cares deeply, communicates openly and collaborates effectively, then we’d love to have you join our diverse, inclusive team.
Receptionist in Birmingham employer: Freeths
Contact Detail:
Freeths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freeths' website and social media. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Receptionist in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Receptionist role. Highlight any previous admin or customer service experience, and don’t forget to mention your proficiency with MS Office!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about joining our team at Freeths and how your personal qualities align with our values of being smart, bold, and working together.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing team!
How to prepare for a job interview at Freeths
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist. Familiarise yourself with the key accountabilities listed in the job description, such as greeting clients and managing calls. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is crucial. During the interview, practice clear and confident communication. You might be asked to role-play a scenario where you greet a client or handle a call, so be prepared to showcase your ability to communicate professionally and pleasantly.
✨Demonstrate Flexibility and Initiative
The role requires a flexible approach, so be ready to discuss how you've adapted to changing situations in the past. Share examples of when you've taken the initiative, whether it was helping out with administrative tasks or managing unexpected challenges. This will highlight your proactive attitude.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they ensure mutual respect within the office. This shows that you're not only interested in the role but also in the company culture, which can set you apart from other candidates.
