At a Glance
- Tasks: Be the go-to person for IT support, solving tech issues and helping colleagues.
- Company: Join Freeths LLP, a dynamic law firm with a supportive team culture.
- Benefits: Enjoy flexible shifts, great benefits, and a rewarding work environment.
- Other info: Flexible working hours between 06:00 and 19:00 for a balanced lifestyle.
- Why this job: Kickstart your career in IT while making a real difference for your team.
- Qualifications: Experience with Office 365 and Active Directory is a must.
The predicted salary is between 25000 - 32000 £ per year.
Freeths LLP is seeking an IT Support Analyst based in Nottingham. This role is the first point of contact for all staff IT issues, requiring excellent communication skills and the ability to solve technical problems efficiently.
Responsibilities include:
- Handling service requests
- Tracking issues
- Ensuring compliance with IT policies
Applicants should have experience with Office 365 and Active Directory and be flexible to work shifts between 06:00 and 19:00. Join our team to enjoy a rewarding work environment with excellent benefits.
IT Support Analyst — 1st Line Helpdesk (Flexible Shifts) in Nottingham employer: Freeths LLP
Freeths LLP is an excellent employer that fosters a collaborative and supportive work culture, making it an ideal place for IT Support Analysts to thrive. With flexible shift options and a commitment to employee growth, you will have access to ongoing training and development opportunities while enjoying a comprehensive benefits package. Located in Nottingham, our team values innovation and teamwork, ensuring that every staff member feels valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Analyst — 1st Line Helpdesk (Flexible Shifts) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current employees at Freeths LLP on LinkedIn or other platforms. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your Office 365 and Active Directory skills. We want to show that we can tackle those technical problems efficiently, just like the job requires!
✨Tip Number 3
Practice your communication skills! Since this role is all about being the first point of contact, let’s make sure we can explain tech issues clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace IT Support Analyst — 1st Line Helpdesk (Flexible Shifts) in Nottingham
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about being the first point of contact for IT issues, make sure to highlight your communication skills in your application. We want to see how you can explain technical problems clearly and concisely.
Demonstrate Your Technical Know-How:Don’t forget to mention your experience with Office 365 and Active Directory. We’re looking for someone who can hit the ground running, so let us know how you've used these tools in past roles.
Flexibility is Key:This position requires flexibility with shifts, so be sure to mention your availability in your application. We appreciate candidates who are open to working between 06:00 and 19:00.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Freeths LLP
✨Know Your Tech Inside Out
Make sure you're well-versed in Office 365 and Active Directory. Brush up on common issues users face with these tools, as you'll likely be asked to troubleshoot them during the interview.
✨Show Off Your Communication Skills
As the first point of contact for IT issues, your ability to communicate clearly is crucial. Practice explaining technical concepts in simple terms, so you can demonstrate your knack for helping non-techy folks.
✨Be Ready for Scenario Questions
Prepare for situational questions where you might need to solve a problem on the spot. Think about past experiences where you successfully resolved IT issues and be ready to share those stories.
✨Flexibility is Key
Since the role requires flexible shifts, be prepared to discuss your availability. Show that you're adaptable and willing to work the hours needed to support the team effectively.
