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For Companies At a Glance
- Tasks: Assist customers with inquiries and resolve issues in a fast-paced manufacturing environment.
- Company: Dynamic manufacturing support firm based in Stoke-on-Trent.
- Benefits: Competitive salary, full-time permanent position, and career development opportunities.
- Why this job: Join a driven team and make a difference in customer support.
- Qualifications: Strong customer service background and proficiency in IT systems like Excel and Outlook.
- Other info: Exciting opportunity for growth in a supportive team atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
A manufacturing support firm in Stoke-on-Trent seeks a Customer Service Advisor. This role requires a strong background in customer service within manufacturing. You will handle customer inquiries, manage schedules, and resolve issues effectively.
The ideal candidate will have excellent communication skills and experience with IT systems like Excel and Outlook. Join a driven team providing exceptional customer support while enjoying a full-time, permanent position with competitive salary and opportunities for career development.
Manufacturing Customer Support Specialist in Stoke-on-Trent employer: FreeSpirits
Contact Detail:
FreeSpirits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manufacturing Customer Support Specialist in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the manufacturing sector, especially those who work in customer support. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and manufacturing. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your tech skills! Make sure you're comfortable with IT systems like Excel and Outlook. Brush up on any relevant software before the interview so you can confidently discuss how you've used these tools in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Manufacturing Customer Support Specialist in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience specifically in manufacturing. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer support in manufacturing and how your background makes you the perfect fit for our team.
Show Off Your IT Skills: Since we value proficiency in IT systems like Excel and Outlook, mention any relevant experience you have with these tools. We love candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at FreeSpirits
✨Know Your Stuff
Make sure you brush up on your knowledge of customer service within the manufacturing sector. Understand common challenges and how to resolve them, as well as the specific products or services the company offers.
✨Show Off Your Communication Skills
During the interview, demonstrate your excellent communication skills. Practice answering questions clearly and concisely, and be ready to provide examples of how you've effectively handled customer inquiries in the past.
✨Get Comfortable with IT Systems
Since the role requires experience with IT systems like Excel and Outlook, be prepared to discuss your proficiency with these tools. You might even want to mention any specific tasks you've accomplished using them to showcase your skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the team and the company culture. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
