Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage sales orders, ensure timely deliveries, and resolve customer queries.
- Company: Join a leading global supplier with a focus on innovation and customer satisfaction.
- Benefits: Earn up to £32k, enjoy 25 days leave, health cash plan, and pension contributions.
- Why this job: Thrive in a dynamic team environment and develop your logistics skills.
- Qualifications: 3+ years in order fulfilment or customer service, strong communication skills required.
- Other info: Own transport needed; excellent career growth opportunities await!
The predicted salary is between 28800 - 38400 £ per year.
Are you passionate about delivering exceptional customer service and ensuring smooth order fulfilment processes? Thrive in a dynamic environment where logistics, communication, and attention to detail are key? This role offers a chance to excel in a supportive and innovative company.
Why This Role Stands Out
- Competitive Salary & Benefits: Earn up to £32k per annum, enjoy 25 days annual leave, a health cash plan, and an 8% contributory pension.
- Work-Life Balance: Office-based role with working hours from 8.30 am to 5 pm, Monday to Friday.
- Team Environment: Join a close-knit team of 2 in Hereford and be part of a wider team of 15 across 4 UK sites.
- Career Growth: Develop your skills in a leading supplier of high-quality ingredients and solutions for various industries.
Role Responsibilities
- Accurately enter and manage approx 15 sales orders through the full lifecycle at any one time: production, QC, dispatch, and delivery.
- Monitor OTIF (On-Time-In-Full) performance and proactively address risks or delays.
- Act as the main customer contact for order updates, delivery queries, and issue resolution.
- Register and resolve customer complaints with timely follow-up.
- Coordinate transport, dispatch, and 3PL partners to meet delivery schedules.
- Prepare customer invoices, process returns, and issue credit notes.
- Support the Sales team and liaise with internal departments to resolve order or service issues.
- Complete monthly reconciliations and support audits and reporting.
Required Skills and Experience
- 3+ years experience in order fulfilment, customer service, or sales support, ideally within a manufacturing or production environment.
- Solid understanding of logistics and supply chain processes (Incoterms and import/export experience an advantage).
- Strong communication and relationship-building skills.
- Confident using ERP/order management systems and Microsoft Office, with basic Excel skills.
- Detail-focused, solutions-driven, and customer-centric.
- Able to juggle priorities and meet deadlines in a fast-paced setting.
You will need your own transport due to the location. Seize this chance to advance your career with a company committed to innovation, reliability, and customer focus. Apply now and become an integral part of a team dedicated to operational excellence and customer satisfaction.
Logistics Coordinator in Kingstone employer: FreeSpirits
Contact Detail:
FreeSpirits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator in Kingstone
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their logistics processes and think of examples from your experience that showcase your skills. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! As a Logistics Coordinator, you'll need to be clear and concise. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our team. So, go ahead and hit that apply button!
We think you need these skills to ace Logistics Coordinator in Kingstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in order fulfilment and customer service. We want to see how your skills match the Logistics Coordinator role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about logistics and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail: In logistics, details matter! When filling out your application, double-check for any typos or errors. A polished application shows us you’re detail-oriented and serious about the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Logistics Coordinator position. Plus, it’s super easy!
How to prepare for a job interview at FreeSpirits
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics and supply chain knowledge. Understand key terms like OTIF, Incoterms, and the order fulfilment process. This will not only help you answer questions confidently but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about times when you resolved issues or improved processes. This is crucial for a Logistics Coordinator, so make it a focal point in your responses.
✨Demonstrate Attention to Detail
Since this role requires managing multiple sales orders, be ready to discuss how you ensure accuracy in your work. Share specific strategies you use to stay organised and detail-oriented, especially in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about team dynamics, growth opportunities, or how they measure success in logistics. This shows you're genuinely interested and engaged.
