Hospitality Manager

Hospitality Manager

Hours: Full-time, permanent
Salary: £30,000 per annum
Location: Brook, Norfolk

Are you an experienced hospitality professional with a passion for delivering exceptional service and creating a warm, welcoming environment? We are recruiting on behalf of a well-respected nursing home in Brook, Norfolk who are seeking a Hospitality Manager to lead their front‑of‑house and housekeeping teams, ensuring residents and visitors experience the highest standards of comfort and care.

The Role

As the Hospitality Manager, you’ll take ownership of the home’s hospitality experience from dining and housekeeping to customer service and presentation. You’ll be responsible for ensuring the home feels like a true home‑from‑home for residents, their families, and guests.

Your Day‑to‑day Will Include

• Leading and motivating housekeeping, catering, and hospitality staff
• Maintaining exceptional standards of cleanliness, presentation, and service
• Working closely with the Home Manager and clinical team to enhance resident experience
• Managing rotas, budgets, and stock control for hospitality services
• Overseeing dining experiences and supporting special events within the home
• Ensuring compliance with health, safety, and hygiene standards

About You

We’re looking for a people‑focused leader with a strong background in hospitality, ideally within a care home, hotel, or similar customer service environment. You’ll be approachable, organised, and committed to delivering five‑star service every day.

You Should Have

• Previous management experience in hospitality or facilities
• Excellent communication and leadership skills
• A keen eye for detail and high standards of presentation
• The ability to work flexibly and manage a diverse team
• Genuine passion for improving the daily lives of others

What’s on Offer

• £30,000 annual salary
• Supportive management and training opportunities
• A rewarding role within a caring and people‑focused environment
• Career development opportunities within the care sector

If you’re ready to bring your hospitality expertise into a rewarding care setting, we’d love to hear from you.