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- Tasks: As a Field Service Engineer, you'll service and maintain safety equipment nationwide.
- Company: Join FreeSpirits, a leading supplier of safety equipment in the UK.
- Benefits: Enjoy competitive pay, 25 days holiday, health plans, and no weekend shifts!
- Why this job: Elevate your career with training, growth opportunities, and a supportive team culture.
- Qualifications: 2 years engineering experience preferred; customer service skills are essential.
- Other info: Work-life balance is key, with standard hours and a fully equipped van provided.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Field Service Engineer role at FreeSpirits.
Are you ready to elevate your career with one of the UK’s leading suppliers of confined space and safety equipment? We are recruiting for a Field Service Engineer to join this dynamic External Service team based at the Head Office in Irthlingborough. This role promises not only professional growth but also the satisfaction of contributing to the safety and compliance of client operations nationwide. You will be provided with a fully equipped van.
Why Choose This Company?
- Comprehensive Training and Development: Benefit from ongoing product training, both in-house and from leading suppliers, ensuring you stay at the forefront of industry advancements. Additionally, you will receive sales and safety training to support company objectives.
- Career Progression: As the team expands, so do your career opportunities. This company is committed to fostering internal talent and promoting from within.
- Competitive Compensation and Benefits: Enjoy a salary up to £36k reflective of your experience plus bonuses, along with a generous holiday allowance of 25 days per annum plus bank holidays. Additional benefits include a Health Cash Plan, Employee Assistance Programme, Life Assurance, and a Workplace Pension Scheme.
- Work-Life Balance: Standard working hours are 08:30 – 17:00 Monday to Thursday and 08:00 – 16:30 on Fridays, with a flexible approach to accommodate client and business needs.
- NO SHIFT WORK, NO WEEKENDS!!!
Role Objective
As a Field Service Engineer, you will be instrumental in servicing and maintaining a diverse range of personal safety equipment and fixed gas detection systems. Your expertise will ensure compliance, reliability, and user confidence across client sites.
Key Responsibilities Of a Field Service Engineer
- Service and maintenance of portable gas detectors, SCBA, Escape Breathing apparatus, and fall arrest and lifting equipment.
- Set up and commissioning of new gas detection systems.
- Build and maintain trust-based relationships with clients and identify additional safety equipment needs.
- Ensure customer satisfaction to drive repeat business.
- Complete all relevant paperwork and update the CRM database.
- Provide vital data for management reporting and support the workshop as needed.
Experience
The Ideal Candidate:
- Minimum of 2 years proven engineering experience as a Field Service Engineer or a Static Engineer/Technician, ideally within the safety equipment industry.
- Background in utilities, engineering, or construction sectors preferred.
- Knowledge of fixed gas detection systems, SCBA equipment or lifting equipment is desirable.
- Demonstrated experience in fault-finding and effective decision-making.
Skills & Attributes
- Excellent customer service abilities with strong interpersonal skills to work with customers on their company premises.
- Capable of working independently and collaboratively within a team.
- Self‑motivated, proactive, and able to take initiative.
- Clear and confident communicator, both verbally and in writing.
- Results‑driven, dynamic, and enthusiastic.
- Strong time management and prioritisation skills, with the ability to multitask effectively.
- Positive and adaptable attitude, comfortable in a fast‑paced environment.
- Demonstrates ownership of personal development and a willingness to learn.
- Competent in using IT systems and business software.
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Seniority level
- Entry level
Employment type
- Full‑time
Job function
- Repair and Maintenance
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Field Service Engineer employer: FreeSpirits
Contact Detail:
FreeSpirits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific safety equipment and gas detection systems mentioned in the job description. Understanding these products will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Field Service Engineers in the industry. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Highlight any relevant experience in customer service and technical roles during your conversations. This is crucial as the role requires building trust-based relationships with clients, so showcasing your interpersonal skills will set you apart.
✨Tip Number 4
Prepare to discuss your problem-solving abilities and decision-making experiences. The role involves fault-finding and ensuring compliance, so being ready to share examples of how you've tackled similar challenges will impress potential employers.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Engineer or in similar roles. Emphasise your technical skills, particularly in servicing safety equipment and gas detection systems, as well as any customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work for FreeSpirits and how your background aligns with their mission of safety and compliance.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as fault-finding, decision-making, and strong interpersonal abilities. Use examples from your past experiences to demonstrate these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Field Service Engineer.
How to prepare for a job interview at FreeSpirits
✨Showcase Your Technical Skills
As a Field Service Engineer, it's crucial to demonstrate your technical expertise. Be prepared to discuss your experience with servicing and maintaining safety equipment, as well as any specific knowledge you have about gas detection systems. Highlight any relevant projects or challenges you've successfully tackled in the past.
✨Emphasise Customer Service Abilities
This role requires excellent customer service skills. Share examples of how you've built trust-based relationships with clients and ensured their satisfaction. Discuss how you handle difficult situations and maintain professionalism, as this will show your potential employer that you can represent their company well.
✨Demonstrate Problem-Solving Skills
Field Service Engineers often face unexpected challenges. Prepare to discuss instances where you've had to troubleshoot issues on-site. Explain your thought process and decision-making skills, as this will illustrate your ability to think on your feet and find effective solutions.
✨Express Willingness to Learn
The company values personal development and ongoing training. Make sure to convey your eagerness to learn and grow within the role. Mention any relevant courses or certifications you've pursued and express your interest in further training opportunities that the company offers.
