freenow is seeking an IT Technical Support Specialist for its London IT Service Desk to support employees and Autonomous Vehicle operations. You will provide Level 1 and 2 support on-site and remotely, troubleshoot SaaS, OS, and hardware, and help automate workflows.
The role emphasizes identity management, tooling like Jira/Confluence, and cross-team collaboration to improve onboarding and IT services. A background in system integration IT training and strong communication skills are required.
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Senior IT Support Engineer — Automation & Efficiency employer: FreeNow
Freenow is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where B2B SaaS Sales Managers can thrive. With opportunities for professional growth and the flexibility of remote work, employees are empowered to make meaningful contributions while enjoying a supportive environment. The chance to engage directly with SME taxi companies and influence product development makes this role not only rewarding but also pivotal in shaping the future of transportation solutions.
