At a Glance
- Tasks: Manage collections and build relationships with clients to recover outstanding payments.
- Company: Join Gett by Lyft, a leader in tech-driven transport solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Diverse and collaborative environment with a focus on equity and inclusion.
- Why this job: Be part of a dynamic team making a real impact in the transport industry.
- Qualifications: 2-3 years in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Gett by Lyft, now part of the Freenow by Lyft organization, seamlessly integrates the legendary tradition of the black cab with industry-leading technology. Designed for discerning travellers who value reliability, we have been helping riders "Gett" where they need to be across the UK since 2010. As a staple of the capital’s transport network, we are truly part of the London furniture—with 1 in 9 Londoners having used our platform to move across the city.
Your daily adventures will include:
- Responsible for collections of outstanding debt for Gett and planning course of action to recover outstanding payments.
- Research information on debtors involving details like new address and other information and seeks to reach out to obtain payment.
- Debt collector will have to be polite and sensitive towards clients while also remaining committed to their purpose and persistent.
- Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.
- Managing and monitoring clients across multiple platforms.
- Timely and effective collection of all outstanding debts and customers payments.
- Negotiate payoff deadlines or payment plans.
- Investigate and resolve client discrepancies.
- Control overdue clients through various different platform tools.
- Maintaining contact with clients to ensure invoices are clear for payment.
- Create trust relationship with debtors when possible to avoid future issues.
- Comply with requirements when legal action is unavoidable.
- Working with debt collections agency and reviewing progress reports.
- Ensure there is an adequate provision for doubtful debt.
- Addressing ongoing customer complaints/concerns or billing issues which may delay payment of the client.
- Provide clients with requested documentation when needed.
Required Skills/Abilities:
- 2-3 years of proven experience in credit control, preferably in a growing tech company.
- Time management skills are essential to complete all required clients calls day.
- Experience in working with targets and tight deadlines.
- Good knowledge of relevant legal requirements.
- Team player, both within finance and across the broader business.
Diversity, Equity & Inclusion: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.
Credit Controller in London employer: FREENOW
Freenow in London is an exceptional employer that prioritises operational excellence and employee development. With flexible working arrangements and a commitment to educational opportunities, the company fosters a supportive work culture where team members can thrive and grow in their careers while managing cutting-edge Autonomous Vehicles.
