At a Glance
- Tasks: Manage collections and build relationships with clients to recover outstanding payments.
- Company: Join Gett by Lyft, a leader in tech-driven transport solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Diverse and collaborative environment with a focus on equity and inclusion.
- Why this job: Be part of a dynamic team making a real impact in the transport industry.
- Qualifications: 2-3 years in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Gett by Lyft, now part of the Freenow by Lyft organization, seamlessly integrates the legendary tradition of the black cab with industry-leading technology. Designed for discerning travellers who value reliability, we have been helping riders "Gett" where they need to be across the UK since 2010. As a staple of the capital’s transport network, we are truly part of the London furniture—with 1 in 9 Londoners having used our platform to move across the city.
Your daily adventures will include:
- Responsible for collections of outstanding debt for Gett and planning course of action to recover outstanding payments.
- Research information on debtors involving details like new address and other information and seeks to reach out to obtain payment.
- Debt collector will have to be polite and sensitive towards clients while also remaining committed to their purpose and persistent.
- Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.
Responsibilities:
- Managing and monitoring clients across multiple platforms.
- Timely and effective collection of all outstanding debts and customers payments.
- Negotiate payoff deadlines or payment plans.
- Investigate and resolve client discrepancies.
- Control overdue clients through various different platform tools.
- Maintaining contact with clients to ensure invoices are clear for payment.
- Create trust relationship with debtors when possible to avoid future issues.
- Comply with requirements when legal action is unavoidable.
- Working with debt collections agency and reviewing progress reports.
- Ensure there is an adequate provision for doubtful debt.
- Addressing ongoing customer complaints/concerns or billing issues which may delay payment of the client.
- Provide clients with requested documentation when needed.
Required Skills/Abilities:
- 2-3 years of proven experience in credit control, preferably in a growing tech company.
- Time management skills are essential to complete all required clients calls day.
- Experience in working with targets and tight deadlines.
- Good knowledge of relevant legal requirements.
- Team player, both within finance and across the broader business.
Diversity, Equity & Inclusion: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.
Credit Controller employer: FREENOW
At Gett by Lyft, we pride ourselves on being an exceptional employer that values diversity, equity, and inclusion within our collaborative London-based team. With a strong focus on employee growth, we offer opportunities for professional development in a dynamic environment where innovation meets tradition. Join us to be part of a company that not only prioritises reliability and excellence but also fosters a fun and supportive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like FREENOW. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to FREENOW.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on FREENOW's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at FREENOW
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with FREENOW.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at FREENOW will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former FREENOW employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
