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- Tasks: Drive growth by optimising operations and building efficient systems for our sales teams.
- Company: Join Freemarket, a fast-growing FinTech revolutionising cross-border payments.
- Benefits: Enjoy hybrid working, 25 days annual leave, and access to financial coaching.
- Other info: We value mindset over a perfect CV; your passion matters!
- Why this job: Be part of an innovative team using AI to transform business growth.
- Qualifications: Experience in Growth Operations or related fields; familiarity with HubSpot is a plus.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for a Growth Operations Lead (sometimes called a GTM Engineer) to join our expanding team. At Freemarket, we collaborate with businesses worldwide to help them accelerate their growth by providing seamless access to cross-border payments and currency exchange tailored to their treasury and operational requirements. By offering consolidated banking solutions, we handle the complexities of payments and foreign exchange, making it straightforward, fast, and effortless for our clients to conduct business anytime, anywhere.
At Freemarket, our success is driven by our commitment to core values that shape how we work and deliver impact. We Own It by taking accountability for outcomes and holding ourselves to high standards. We Think Bigger by challenging assumptions and seeking smarter, scalable ways to solve problems. We are Relationship Led, prioritising trust, transparency, and collaboration with our colleagues, partners, and clients. We Make It Happen by acting with urgency, clarity, and determination. And we Stay Curious, constantly learning, exploring new ideas, and improving how we work. These values guide how we operate every day and enable us to deliver excellence for our clients and each other.
Job Purpose: Freemarket is building and scaling a modern, AI-enabled growth engine across multiple go-to-market channels including SDR outbound, BD-led enterprise sales, and signal-driven targeting and campaign execution. We are continuously evolving how we use AI, automation and tooling to increase the leverage of our commercial teams. The Growth Operations Lead will play a key role in ensuring the operational infrastructure behind these growth motions runs efficiently and scales with the business.
The Growth Operations Lead will focus on translating growth strategy into practical, executable systems across our GTM technology stack. In many organisations this type of role is often referred to as a GTM Engineer - someone who builds and operates the automation, data pipelines and tooling that power scalable go-to-market execution.
You will work closely with Marketing, Sales and Client teams to support and improve workflows across CRM, enrichment platforms, automation tools and AI-driven systems - maintaining the operational backbone that enables Freemarket to effectively identify, engage and convert new clients, while ensuring strong data integrity from initial engagement through to revenue.
You Will Work Across Tools Such As:
- HubSpot
- Clayn8n
- HeyReach
- Instantly
- Apollo
- Aircall
- Zapier
- Make
- Claude Code, Codex
- LLM / AI APIs
- OpenAI
About You: We're looking for someone who combines strong operational thinking with a hands-on approach to building and improving systems. This role is suited to someone who enjoys working with modern GTM tooling, automation and AI-driven workflows to improve how commercial teams operate - not just maintaining processes, but actively building and evolving them. You should be comfortable working across multiple systems, managing structured data pipelines and experimenting with new technologies that increase the efficiency and scalability of the growth engine. This closely aligns with a GTM Engineer profile - someone who enjoys connecting tools, building workflows and improving automation across the GTM stack.
You Are:
- A self-starter who takes ownership and operates independently
- Curious and excited about automation, AI tools and modern GTM systems
- Highly organised with strong attention to detail when working with data
- A collaborative team player who works effectively across technical and commercial teams
- Comfortable improving processes and building systems that enhance team performance
- A practical problem-solver who simplifies complexity
We're looking for someone with the ambition and capability to grow alongside Freemarket as the business continues to scale.
Experience Job Requirements:
- Demonstrable experience in Growth Operations, GTM Engineer, Revenue Operations, Marketing Operations or a related role
- Experience supporting sales or growth teams in B2B environments
- Strong experience working with HubSpot
- Familiarity with modern GTM tooling, automation platforms and enrichment systems
- Experience supporting outbound or demand generation initiatives through operational and data infrastructure
- Interest in automation, experimentation and AI-driven operational workflows
- Experience within financial services, fintech, payments or B2B technology environments is advantageous but not essential
- Previous experience working in fast-growing or early-stage environments is beneficial
Job Responsibilities:
- Supporting the execution of Freemarket's growth strategy by translating ICP definitions and campaign plans into operational workflows
- Building and maintaining target account pipelines, segmentation and enrichment across platforms
- Managing campaign datasets and supporting outbound and growth initiatives across SDR and BD teams
- Maintaining structured account data across CRM and enrichment tools
- Supporting segmentation and targeting processes used across campaigns
- Ensuring SDRs and BDs operate with clean, enriched and reliable account data
- Developing and maintaining cross platform automation workflows that support campaign execution, outreach activity and internal processes
- Supporting experimentation with new AI-driven workflows and automation that increase the leverage of the growth and sales teams
- Working across Freemarket's GTM stack to ensure systems operate efficiently together
- Supporting the connection and coordination of platforms across the GTM stack
- Ensuring operational processes run smoothly across SDR, BD and Client teams
- Helping commercial teams operate more efficiently by improving underlying systems
- Monitoring campaign performance and identifying opportunities to improve targeting, workflows and operational efficiency
- Maintaining data integrity across systems to ensure accurate tracking from engagement through to SQL, opportunity and revenue
- Contributing to the continuous improvement of Freemarket's AI-enabled growth infrastructure
Job Benefits:
- Hybrid working - an average of 2 days per week in our office near London Bridge
- Be part of a dynamic, fast-growing FinTech company.
- Work in a collaborative environment that values initiative and innovation.
- 25 days annual leave + public holidays
- Optional enrolment in our comprehensive private health scheme
- Perkbox membership
- Bippit membership – unlimited access to financial coaching that suits you
We value mindset over a perfect CV. If you don't meet every requirement but this role resonates, we'd still love to hear from you.
Growth Operations Lead in London employer: Freemarket
Contact Detail:
Freemarket Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Growth Operations Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Growth Operations Lead. Make it clear why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Growth Operations Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Growth Operations Lead role. Highlight your experience with GTM tooling and automation, as this will show us you understand what we're looking for.
Showcase Your Curiosity: We love candidates who are curious and eager to learn! In your application, mention any projects or experiences where you've explored new technologies or improved processes. This aligns perfectly with our value of staying curious.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate straightforward communication!
Apply Through Our Website: Don't forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application. Plus, it shows you're keen to join our team at Freemarket!
How to prepare for a job interview at Freemarket
✨Know Your Tools Inside Out
Familiarise yourself with the specific tools mentioned in the job description, like HubSpot and automation platforms. Be ready to discuss how you've used these tools in past roles to drive growth or streamline operations.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex challenges in previous positions. Highlight your hands-on approach to building and improving systems, as this aligns perfectly with what Freemarket is looking for.
✨Emphasise Collaboration
Since the role involves working closely with various teams, be prepared to share experiences where you successfully collaborated across departments. This will demonstrate your ability to be a team player and enhance operational efficiency.
✨Align with Company Values
Research Freemarket's core values and think about how your personal values align with theirs. Be ready to discuss how you 'Own It', 'Think Bigger', and 'Stay Curious' in your work, as cultural fit is crucial for them.