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- Tasks: Lead growth operations and optimise systems for seamless cross-border payments.
- Company: Join a fast-growing FinTech company with a collaborative culture.
- Benefits: Hybrid working, 25 days annual leave, health scheme, and financial coaching.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be at the forefront of AI-driven growth strategies and make a real impact.
- Qualifications: Experience in Growth Operations or related roles, with strong operational skills.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for a Growth Operations Lead (sometimes called a GTM Engineer) to join our expanding team. At Freemarket, we collaborate with businesses worldwide to help them accelerate their growth by providing seamless access to cross-border payments and currency exchange tailored to their treasury and operational requirements. By offering consolidated banking solutions, we handle the complexities of payments and foreign exchange, making it straightforward, fast, and effortless for our clients to conduct business anytime, anywhere.
At Freemarket, our success is driven by our commitment to core values that shape how we work and deliver impact. We Own It by taking accountability for outcomes and holding ourselves to high standards. We Think Bigger by challenging assumptions and seeking smarter, scalable ways to solve problems. We are Relationship Led, prioritising trust, transparency, and collaboration with our colleagues, partners, and clients. We Make It Happen by acting with urgency, clarity, and determination. And we Stay Curious, constantly learning, exploring new ideas, and improving how we work. These values guide how we operate every day and enable us to deliver excellence for our clients and each other.
Job Purpose: Freemarket is building and scaling a modern, AI-enabled growth engine across multiple go-to-market channels including SDR outbound, BD-led enterprise sales, and signal-driven targeting and campaign execution. We are continuously evolving how we use AI, automation and tooling to increase the leverage of our commercial teams. The Growth Operations Lead will play a key role in ensuring the operational infrastructure behind these growth motions runs efficiently and scales with the business.
The Growth Operations Lead will focus on translating growth strategy into practical, executable systems across our GTM technology stack. In many organisations this type of role is often referred to as a GTM Engineer - someone who builds and operates the automation, data pipelines and tooling that power scalable go-to-market execution.
You will work closely with Marketing, Sales and Client teams to support and improve workflows across CRM, enrichment platforms, automation tools and AI-driven systems - maintaining the operational backbone that enables Freemarket to effectively identify, engage and convert new clients, while ensuring strong data integrity from initial engagement through to revenue.
You Will Work Across Tools Such As:
- HubSpot
- Clayn8n
- HeyReach
- Instantly
- Apollo
- Aircall
- Zapier
- Make
- Claude Code, Codex
- LLM / AI APIs
- OpenAI
About You: We’re looking for someone who combines strong operational thinking with a hands-on approach to building and improving systems. This role is suited to someone who enjoys working with modern GTM tooling, automation and AI-driven workflows to improve how commercial teams operate - not just maintaining processes, but actively building and evolving them. You should be comfortable working across multiple systems, managing structured data pipelines and experimenting with new technologies that increase the efficiency and scalability of the growth engine. This closely aligns with a GTM Engineer profile - someone who enjoys connecting tools, building workflows and improving automation across the GTM stack.
You Are:
- A self-starter who takes ownership and operates independently
- Curious and excited about automation, AI tools and modern GTM systems
- Highly organised with strong attention to detail when working with data
- A collaborative team player who works effectively across technical and commercial teams
- Comfortable improving processes and building systems that enhance team performance
- A practical problem-solver who simplifies complexity
We’re looking for someone with the ambition and capability to grow alongside Freemarket as the business continues to scale.
Experience Job Requirements:
- Demonstrable experience in Growth Operations, GTM Engineer, Revenue Operations, Marketing Operations or a related role
- Experience supporting sales or growth teams in B2B environments
- Strong experience working with HubSpot
- Familiarity with modern GTM tooling, automation platforms and enrichment systems
- Experience supporting outbound or demand generation initiatives through operational and data infrastructure
- Interest in automation, experimentation and AI-driven operational workflows
- Experience within financial services, fintech, payments or B2B technology environments is advantageous but not essential
- Previous experience working in fast-growing or early-stage environments is beneficial
Job Responsibilities:
- Supporting the execution of Freemarket’s growth strategy by translating ICP definitions and campaign plans into operational workflows
- Building and maintaining target account pipelines, segmentation and enrichment across platforms
- Managing campaign datasets and supporting outbound and growth initiatives across SDR and BD teams
- Maintaining structured account data across CRM and enrichment tools
- Supporting segmentation and targeting processes used across campaigns
- Ensuring SDRs and BDs operate with clean, enriched and reliable account data
- Developing and maintaining cross platform automation workflows that support campaign execution, outreach activity and internal processes
- Supporting experimentation with new AI-driven workflows and automation that increase the leverage of the growth and sales teams
- Working across Freemarket’s GTM stack to ensure systems operate efficiently together
- Supporting the connection and coordination of platforms across the GTM stack
- Ensuring operational processes run smoothly across SDR, BD and Client teams
- Helping commercial teams operate more efficiently by improving underlying systems
- Monitoring campaign performance and identifying opportunities to improve targeting, workflows and operational efficiency
- Maintaining data integrity across systems to ensure accurate tracking from engagement through to SQL, opportunity and revenue
- Contributing to the continuous improvement of Freemarket’s AI-enabled growth infrastructure
Job Benefits:
- Hybrid working - an average of 2 days per week in our office near London Bridge
- Be part of a dynamic, fast-growing FinTech company.
- Work in a collaborative environment that values initiative and innovation.
- 25 days annual leave + public holidays
- Optional enrolment in our comprehensive private health scheme
- Perkbox membership
- Bippit membership – unlimited access to financial coaching that suits you
We value mindset over a perfect CV. If you don’t meet every requirement but this role resonates, we’d still love to hear from you.
Growth Operations Lead employer: Freemarket
Contact Detail:
Freemarket Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Growth Operations Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in growth operations and automation. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by researching Freemarket’s values and how they align with your own. Be ready to share examples of how you’ve owned projects, thought bigger, and made things happen in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Growth Operations Lead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about growth operations and how you can contribute to our mission at Freemarket.
Tailor Your Experience: Make sure to highlight your relevant experience in Growth Operations or GTM Engineering. We love seeing how your past roles align with what we do, so don’t hold back on those specific examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Freemarket
✨Know Your Tools Inside Out
Familiarise yourself with the specific tools mentioned in the job description, like HubSpot and automation platforms. Be ready to discuss how you've used these tools in past roles and how they can enhance growth operations.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've simplified complex processes or improved workflows in previous positions. This will demonstrate your practical problem-solving abilities, which are crucial for a Growth Operations Lead.
✨Emphasise Collaboration
Since this role involves working closely with various teams, be prepared to share experiences where you successfully collaborated across departments. Highlight your ability to build relationships and work effectively with both technical and commercial teams.
✨Stay Curious and Innovative
Express your enthusiasm for automation and AI-driven workflows. Share any personal projects or experiments you've undertaken that showcase your curiosity and willingness to explore new technologies that can drive efficiency.