At a Glance
- Tasks: Support and optimise high-performing e-commerce websites and apps while resolving incidents.
- Company: FGH Business Centre, a leader in e-commerce solutions with a collaborative culture.
- Benefits: Competitive salary, 37 days holiday, healthcare plan, and amazing staff discounts.
- Other info: Hybrid work model with opportunities for career growth and professional development.
- Why this job: Join a dynamic team and make a real impact on e-commerce performance.
- Qualifications: 10+ years in software development, with strong full-stack experience and problem-solving skills.
The predicted salary is between 60000 - 75000 £ per year.
FGH Business Centre 66-70 Vicar Ln, Bradford BD1 5AJ. Hybrid flexibility: 2 office days per week.
About the Role
The Senior E-Commerce Full Stack (Application Support) Engineer is responsible for the ongoing support, maintenance, optimisation and reliability of FGH's secure, high-performing B2C e-commerce websites and shopping apps, focusing on support for platform stability and incident resolution.
- Maintaining platform stability and performance by monitoring e-commerce websites and shopping apps, resolving incidents and providing business support.
- Working collaboratively with cross-functional digital teams (CRO, digital analytics analysts, SEO specialists, creative/UX designers, architecture & engineering teams, and digital product owners) to monitor and support ecommerce applications, manage analytics and tagging, enable CRO and SEO capabilities and deliver small enhancements.
Accountabilities
- Maintain platform stability and performance by monitoring e-commerce websites and shopping apps, resolving incidents, and ensuring high availability.
- Ensure accurate analytics and tagging by maintaining digital tracking integrations and collaborating with analytics teams on data quality issues.
- Support and implement small changes, including configuration updates, digital tagging changes, UI refinements and functional enhancements.
- Support customer experience optimisation including CRO tests, personalisation features, SEO-related functionality and performance-critical user journeys.
- Maintain reliable integrations with key SaaS and ERP/CRM systems.
- Implement and maintain web development security best practices that comply with applicable UK regulations such as UK-GDPR, UK Payment Services Regulations and PCI-DSS.
- Commit to good outcomes for customers.
- Demonstrate behaviours in line with company values.
- Take reasonable care for health and safety of yourself and others affected by acts and omissions at work.
About You
- 10+ years of experience in software development / support, building and supporting high-traffic, high-availability systems with at least 3 years in a full-stack software engineer role.
- Proven track record of supporting and maintaining performant, scalable and secure transactional e-commerce websites.
- Experience using digital marketing technologies such as tag management (Adobe Launch), digital analytics (Adobe Analytics), A/B testing, CRO and personalisation (Adobe Target).
- Technical SEO knowledge including crawling and indexing, structured data, site architecture, canonicalisation and mobile optimisation.
- Proficiency in HTML5, CSS and JavaScript with strong experience with front-end frameworks such as AngularJS, jQuery.
- Experience with server-side scripting languages or frameworks (Microsoft ASP, .NET) and integrating front-end technologies (HTML5, CSS, jQuery) with an awareness of back-end development languages such as C#, Java.
- Strong problem-solving skills and the ability to make informed, timely technical decisions.
- Excellent communication and team-working skills.
- Ability to work under pressure to tight deadlines with high levels of accuracy.
- Pragmatic, adaptable and results-oriented, demonstrating a business-value focus.
- Self-motivated and able to operate with autonomy.
- Able to commute to Bradford city centre as required.
- Work additional hours to ensure projects are completed on time.
Benefits
- Competitive salaries and annual bonus scheme
- 37 days holiday
- Healthcare cash plan
- Competitive pension scheme
- Life assurance
- Paid paternity and maternity leave
- Incredible staff discounts
- Subsidised canteen
Senior E-Commerce Full Stack Application Support Engineer in Leeds employer: Freemans Grattan Holdings
Contact Detail:
Freemans Grattan Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior E-Commerce Full Stack Application Support Engineer in Leeds
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works in e-commerce. Building relationships can lead to job opportunities that aren’t even advertised.
✨Show Off Your Skills
Don’t just tell them what you can do; show them! Create a portfolio showcasing your projects, especially those related to e-commerce. This will give potential employers a clear idea of your capabilities and how you can contribute to their team.
✨Ace the Interview
Prepare for common interview questions but also be ready to discuss specific scenarios from your past work. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Senior E-Commerce Full Stack Application Support Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior E-Commerce Full Stack Application Support Engineer role. Highlight your experience with e-commerce platforms, software development, and any relevant technologies like Adobe Analytics or ASP.NET. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about e-commerce and how your background makes you a perfect fit for our team. Don't forget to mention your problem-solving skills and ability to work under pressure – we love that!
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills clearly. Mention your proficiency in HTML5, CSS, JavaScript, and any frameworks you've worked with. We’re keen on seeing how you’ve applied these skills in real-world scenarios, especially in high-traffic environments.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Freemans Grattan Holdings
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in HTML5, CSS, JavaScript, and any frameworks mentioned in the job description. Be ready to discuss your experience with digital marketing technologies like Adobe Launch and Adobe Analytics, as well as your problem-solving approach in high-pressure situations.
✨Showcase Your Collaborative Spirit
This role involves working closely with various teams, so be prepared to share examples of how you've successfully collaborated in the past. Highlight your communication skills and how you've contributed to cross-functional projects, especially in e-commerce settings.
✨Demonstrate Your Understanding of E-Commerce
Familiarise yourself with the latest trends and best practices in e-commerce, particularly around platform stability and customer experience optimisation. Be ready to discuss how you've implemented changes that improved performance or user journeys in previous roles.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview that show your interest in the company and the role. Inquire about their current challenges in maintaining e-commerce platforms or how they measure success in their digital initiatives. This will demonstrate your genuine interest and strategic thinking.