UX Designer

UX Designer

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a UX Designer, you'll create user-friendly designs and solve user problems through research and collaboration.
  • Company: Join FGH, a forward-thinking company focused on enhancing user experiences across various products.
  • Benefits: Enjoy hybrid work flexibility, with at least 2 days in the office and perks that support your growth.
  • Why this job: This role offers a chance to impact user experience while working in a collaborative and innovative environment.
  • Qualifications: You need 3+ years of UX design experience and strong skills in tools like Figma and Photoshop.
  • Other info: Be part of a team that values user-centered design and continuous improvement in a dynamic setting.

The predicted salary is between 28800 - 48000 £ per year.

We have an exciting opportunity for a UX Designer to define the interactivity and UX on a variety of products, proposing solutions that provide users with the most effective, efficient and enjoyable experience as possible whilst ensuring that core business goals are achieved and are feasible given any technical capability constraints. Working with the UX Design team to further develop the UX strategy at FGH, thoroughly investigate problem areas and to ensure all facets of the product experience are driven by a user centric approach.

This is a hybrid role, working at least 2 days in the office with the remainder working from home.

Accountabilities

  • Investigate – Investigate and explore user problems, carrying out thorough discovery with the intent of defining a usable, appropriate and valuable solution.
  • Design – Create meaningful UX deliverables such as storyboards, wireframes, user flows, interaction models, journey flows, conceptual designs, and presentations that help teams understand user intent and what to build.
  • Deliver – Create and deliver UX solutions that measurably improve the core workflows of our target users.
  • Better Understand Users – Conduct qualitative and quantitative user research to develop user empathy and better understand intent, motivation and behaviour.
  • Collaborate – Work closely with a team of stakeholders, strategists, analysts, developers, and designers to guide UX design from start to finish of a project.
  • Design and deliver user experience solutions for all FGH products, using a thorough discovery process.
  • Solve problems experienced by the user with a focus on business and user outcomes.
  • Solve interaction design problems using analytical, usability testing and internal/external research.
  • Use storyboards, wireframes, user flows, interaction models, journey flows, mental models and conceptual designs to better understand the end user.
  • Work with Product Designers to develop FGH Design Language and Design System.
  • Carry out heuristic reviews to identify user issues and inform research studies.
  • Design and create working prototypes in tools such as Figma, for the purposes of user research or to help illustrate design and interaction ideas.
  • Support the creation of a common FGH Design Language, constantly evaluating and improving fit for both user and business requirements.
  • Conduct both qualitative and quantitative research to better understand users.
  • Support CRO activities across all brands by offering advice, guidance and UI design services.
  • Prototype concepts using a variety of methods (both analogue and digital) and use it to inform projects.
  • Maintain an awareness of general trends across e-commerce and maintain a deep understanding of User Experience tools and techniques in a touch-first environment.
  • Mentor and coach less experienced colleagues to enhance their skills and capabilities, ensuring the use of departmental standards and best practice.
  • To be committed to good outcomes for customers at all times.
  • Ensure compliance with all applicable UK and local regulations, Company Policies and FCA Conduct Rules.
  • Demonstrate behaviours in line with our Company values.
  • To take reasonable care for the health and safety of yourself and other persons who may be affected by acts and omissions at work.

Required Skills

  • Minimum of three years of directly related experience (UX designer or similar).
  • Ability to work under pressure on multiple projects, managing time and resources.
  • Experience working in cross-functional teams with all areas of the business.
  • Good knowledge of Excel, Word, PowerPoint.
  • Significant expertise in reviewing existing systems and processes to identify UX issues and develop UX recommendations.
  • Proven ability to empathise with users, user needs and mental models.
  • Familiarity with UX trends and methodologies.
  • Strong skills in UX tools – Figma and Photoshop.
  • Strong understanding of UX techniques such as personas, red route analysis, user mental modelling.
  • Exposure to designing, planning and facilitating user research.
  • Experience in understanding outputs from user and stakeholder research, as well as ability to analyse data, including an ability to synthesize understanding of analysis and user insight to shape UX design deliverables and outcomes.
  • Experience of working with data and data analysts to identify new opportunities for improvement.
  • Demonstrated understanding of the constraints placed on UX by specific technologies.
  • Knowledge of front-end technologies and frameworks (HTML, CSS, JavaScript).
  • Experience with project estimation.
  • Ability to work independently as well as in a highly collaborative, team-based environment.
  • Serious passion for user-centred design, service design and demonstrated knowledge of information architecture, usability, accessibility, interaction design.
  • Understanding of commercial retail business.
  • Exceptional eye for detail.
  • Competitor knowledge and understanding.
  • Ability to work under pressure to tight deadlines with high levels of accuracy.
  • Exceptional customer focus.
  • Able to investigate, analyse and interpret customer information and act according to business rules.
  • Understanding and knowledge of FCA Reg requirements.
  • Can work individually or as part of a team.
  • Hybrid working – must be able to work from home (Currently split 2 days in office, 3 days home).
  • Must be able to attend UX-related workshops and research sessions.
  • High level of reading, watching, studying, observing, focused listening, designing and problem solving.

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UX Designer employer: Freemans Grattan Holdings (FGH)

At FGH, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a UX Designer, you'll benefit from a hybrid working model that promotes work-life balance, alongside opportunities for professional growth through mentorship and involvement in cross-functional teams. Our commitment to user-centered design ensures that your contributions will have a meaningful impact on our products, while our focus on employee well-being and development makes FGH a rewarding place to advance your career.
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Contact Detail:

Freemans Grattan Holdings (FGH) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land UX Designer

✨Tip Number 1

Familiarize yourself with the specific UX tools mentioned in the job description, especially Figma and Photoshop. Having a strong command of these tools will not only help you in your design tasks but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Showcase your ability to conduct user research by preparing examples of past projects where you've successfully gathered qualitative and quantitative data. This will highlight your user-centric approach and your understanding of user needs.

✨Tip Number 3

Emphasize your experience working in cross-functional teams. Be ready to discuss how you've collaborated with stakeholders, developers, and other designers to deliver effective UX solutions, as this is crucial for the role.

✨Tip Number 4

Stay updated on current UX trends and methodologies. Being knowledgeable about the latest developments in the field will not only enhance your skills but also show that you're passionate about continuous learning and improvement in user experience design.

We think you need these skills to ace UX Designer

User-Centered Design
Prototyping Skills
Figma
Photoshop
Wireframing
User Research
Interaction Design
Usability Testing
Data Analysis
Cross-Functional Collaboration
Empathy for Users
UX Methodologies
Information Architecture
Accessibility Standards
HTML, CSS, JavaScript Knowledge
Project Management
Attention to Detail
Time Management
Problem-Solving Skills
Commercial Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in UX design, especially focusing on projects where you've defined interactivity and user experience. Use specific examples that demonstrate your ability to create meaningful UX deliverables.

Craft a Compelling Cover Letter: In your cover letter, express your passion for user-centered design and how your skills align with the responsibilities outlined in the job description. Mention your experience with tools like Figma and Photoshop, and how you have collaborated with cross-functional teams.

Showcase Your Portfolio: Include a link to your portfolio that showcases your best UX work. Highlight projects that involved user research, wireframes, and prototypes. Make sure to explain your design process and the impact of your solutions on user experience.

Demonstrate Understanding of User Needs: In your application, emphasize your ability to empathize with users and understand their needs. Provide examples of how you've conducted user research and used insights to inform your design decisions, showcasing your analytical skills.

How to prepare for a job interview at Freemans Grattan Holdings (FGH)

✨Showcase Your UX Portfolio

Make sure to bring a well-organized portfolio that highlights your best UX projects. Be prepared to discuss your design process, the challenges you faced, and how you solved user problems. This will demonstrate your hands-on experience and ability to deliver effective solutions.

✨Understand the Company’s Products

Research FGH's products and their current UX. Familiarize yourself with their design language and any recent updates. This knowledge will help you tailor your responses and show that you're genuinely interested in contributing to their UX strategy.

✨Prepare for User Research Questions

Expect questions about your experience with user research methodologies. Be ready to discuss how you've conducted qualitative and quantitative research in the past, and how those insights shaped your design decisions. This will highlight your user-centric approach.

✨Demonstrate Collaboration Skills

Since this role involves working closely with cross-functional teams, be prepared to share examples of how you've successfully collaborated with stakeholders, developers, and other designers. Highlight your communication skills and ability to work in a team-oriented environment.

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