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- Tasks: Manage customs operations, ensuring compliance with HMRC regulations and accurate documentation.
- Company: Join FGH, part of the OTTO group, a leading online retail organisation with a focus on teamwork.
- Benefits: Enjoy hybrid working, competitive salary, 37 days holiday, healthcare cash plan, and amazing staff discounts.
- Why this job: Be part of a dynamic team in a fast-paced environment with opportunities for growth and development.
- Qualifications: Experience in customs operations, strong organisational skills, and proficiency in Word and Excel required.
- Other info: Flexible working hours and thorough training provided to ensure your success.
The predicted salary is between 36000 - 60000 £ per year.
Customs Operations Manager
FGH Listerhills Warehouse, Thornton Road, Bradford, West Yorkshire, BD8 8LG
Parking available onsite
Hybrid flexibility to work a minimum of 2 days in the warehouse and the remainder from home
We have an excellent opportunity for a Customs Operations Manager to join our Warehouse and Logistics Team, where you will manage the operational procedures relating to HMRC controlled imports. This includes tariff classification, customs declarations, and the Duty Management System (bonded warehouse).
We\’re looking for someone with experience of tariff classification and completing customs entries. You will be highly organised with a keen eye for detail.
WHAT YOU’LL BE DOING
- Ensure all tasks are fulfilled in-line with HMRC regulation and processes defined as part of the company’s AEO certification are adhered to
- To classify all merchandise in line with HMRC guidelines and legislation, requiring that an up-to date knowledge of these is maintained.
- To ensure that all changes to the UK HMRC tariff are maintained on our internal systems and the DMS
- To complete accurate and timely HMRC clearance declarations via the Langdons Duty Management System (DMS) for our Bonded Warehouse; to identify and resolve problems in relation to these and to ensure that month end deadlines are met.
- To work with Import Offices, suppliers, forwarders, and the Buying team to ensure that the correct documentation is provided for each shipment
- To ensure that accurate and auditable files are maintained for all import shipments so that the information required by HMRC for audits and/or duty claims is readily available
- To ensure that the submission of frontier declarations to HMRC by our forwarders are correct and complete
- To monitor of the use of our HMRC deferment account by third parties to ensure that the correct Customs Duty and VAT payments are made
- To arrange export shipments
- To deputise for the Imports Manager; and to provide cover for the Freight Operations Manager
- Organising and maintaining the departmental archives
- To control the creation and release of Transit documentation for arrivals and exports
- To independently deal with queries/requests made by HMRC whilst ensuring accurate information is supplied
- Participate in meetings with relevant process stakeholders as required
- To work on projects as required
- To be committed to the fair treatment of customers at all times
- Ensure compliance with all applicable UK and local regulations, Company Policies and FCA Conduct Rules
ABOUT YOU
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Essential
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Desirable
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ABOUT US: FGH WAREHOUSE
As a modern retail and e-commerce business, our Warehouse operation is pivotal to our success as a business. Based in Listerhills, Bradford, they work with suppliers from Germany to Asia and around the UK to keep rolling out our designer fashions and keep our customers delighted.
In our fast-moving logistics environment, we rely on teamwork and dedication to ensure that we hit our deadlines and meet our commitments and have infrastructure in place to provide as much assistance as possible to our Warehouse team. Thorough training is provided so that our people can do their job safely and confidently and know where to go for support.
Based in West Yorkshire and part of the OTTO group – one of the world’s largest online retail organisations, Freemans Grattan Holdings (FGH) is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, and Curvissa.
WHAT WE OFFER YOU
FLEXIBILITY
We offer a range of hybrid and flexible working options to help you achieve a healthy work – life balance. Our full time colleagues work a minimum of 2 days per week at our Listerhills Warehouse, allowing the perfect balance between collaborative in-person team work and the flexibility to work from home.
TRAINING & DEVELOPMENT
Turning your job into a career is a real passion for us and our development programmes will enable you to grow in role.
We offer clear career pathways that will show you the way, outlining the skills, behaviours and knowledge needed to perform at the next step.
We invest in our colleagues, giving them all the opportunity to progress. Our inspired leadership programme is aimed at equipping our future leaders to coach, develop, manage change and maintain situational awareness.
INCLUSIVITY
As a business, we depend on a fusion of identities, characteristics, backgrounds, and cultures to fully appreciate our people and our customers. Freemans has a long-standing commitment to ensuring fairness and balance.
Our company is an inclusive organisation where everybody can make the most of their talent and abilities. Our pay, reward, and progression approach is based solely on fairness and merit.
Our values and policies ensure that all colleagues receive fair and equitable treatment. We work hard to attract the very best talent, develop our workforce and create a culture of fairness and integrity for all.
BENEFITS
We firmly believe that we should reward our brilliant people with extensive benefits to help them stay healthy, relax and re-energise, have fun, manage the day-to-day and plan for the future. Here are just some of our great benefits:
- Competitive salary
- 37 Days holiday including bank holidays
- Healthcare cash plan
- Competitive pension scheme
- Incredible staff discounts
- Subsidised Canteen
Ready to apply?
If you’re excited about this opportunity and want to join FGH, click apply now to send us your application.
Further information
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Customs Operations Manager employer: Freemans Grattan Holdings (FGH)
Contact Detail:
Freemans Grattan Holdings (FGH) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Operations Manager
✨Tip Number 1
Familiarise yourself with HMRC regulations and the latest tariff classifications. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a constantly changing field.
✨Tip Number 2
Network with professionals in the customs and logistics industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Customs Operations Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customs operations in the past. Highlight your problem-solving skills and ability to work under pressure, as these are crucial for this role.
✨Tip Number 4
Research FGH and its values thoroughly. Understanding our company culture and how you can contribute will help you stand out during the interview process and show that you're genuinely interested in joining our team.
We think you need these skills to ace Customs Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customs operations, particularly focusing on tariff classification and customs entries. Use specific examples that demonstrate your attention to detail and organisational skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities outlined in the job description, such as managing HMRC compliance and working with various stakeholders.
Highlight Relevant Skills: Emphasise your proficiency in Word and Excel, as well as any experience with customs software like Descartes and Langdons. Make sure to mention your strong communication skills and ability to build relationships with internal and external partners.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Customs Operations Manager role.
How to prepare for a job interview at Freemans Grattan Holdings (FGH)
✨Know Your Customs Regulations
Make sure you have a solid understanding of HMRC regulations and procedures. Brush up on tariff classification and customs declarations, as these are crucial for the role. Being able to discuss recent changes in customs legislation will show your commitment to staying informed.
✨Demonstrate Organisational Skills
As a Customs Operations Manager, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload to meet deadlines, especially in a fast-paced environment.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in customs operations and how you resolved them. This could involve dealing with discrepancies in documentation or navigating complex regulations. A proactive approach to problem-solving will impress your interviewers.
✨Build Rapport with Stakeholders
The role requires collaboration with various internal and external stakeholders. Prepare to talk about your experience in building relationships and how you effectively communicate with different teams. Emphasising your strong written and verbal communication skills will be beneficial.
