At a Glance
- Tasks: Support food and beverage operations at Twickenham Stadium, ensuring top-notch service and quality.
- Company: Join Freemans Event Partners, a leader in event management with a focus on excellence.
- Benefits: Gain valuable experience, flexible hours, and the chance to work at exciting events.
- Other info: Flexible working hours, including evenings and weekends, across multiple venues.
- Why this job: Be part of a dynamic team delivering unforgettable experiences at one of London's iconic venues.
- Qualifications: Strong organisational skills, passion for customer service, and familiarity with Microsoft Office.
The predicted salary is between 33750 - 41250 £ per year.
Description
As a Venue Assistant overseeing Twickenham Stadium (Allianz), you will be responsible for supporting and managing all aspects of food and beverage operations.
You will ensure exceptional service delivery, operational excellence, and financial performance across all sites.
Working closely with Venue Managers, clients and sub-contractors, you will be accountable for maintaining compliance, optimising profitability, and ensuring that each customer experience reflects the highest standards of quality and professionalism associated with Freemans Event Partners.
Requirements
- Excellent organisational and communication skills, with a proactive and collaborative approach.
- A passion for exceptional customer service and high operational standards.
- Competent in using Microsoft Office and industry-standard systems (e. g., EPOS, stock management).
- Flexibility to work evenings, weekends, and event schedules across multiple London venues.
Venue Assistant - Twickenham employer: Freemans Event Partners
Freemans Event Partners is an exceptional employer, offering a vibrant and supportive team environment at The Belfry during the British Masters. With opportunities to gain valuable experience in major sporting event hospitality, employees enjoy working alongside passionate colleagues while serving high-quality beverages to enthusiastic guests. This role not only provides competitive pay but also opens doors for future engagements at other prestigious events, making it a rewarding choice for those seeking meaningful employment in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Venue Assistant - Twickenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Freemans Event Partners. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Freemans Event Partners
Don't be shy about reaching out to Freemans Event Partners directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Venue Assistant - Twickenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Freemans Event Partners and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Freemans Event Partners
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
