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- Tasks: Lead and innovate Freemans operations at Silverstone Circuit, ensuring top-notch service and performance.
- Company: Join a market-leading event partner with a focus on food, beverage, and technology solutions.
- Benefits: Shape growth strategy, work with senior leadership, and build a lasting impact in the events industry.
- Why this job: Be at the forefront of exciting live events and drive sustainable growth in a dynamic environment.
- Qualifications: Proven leadership in events or hospitality, strong commercial acumen, and excellent stakeholder management skills.
- Other info: Opportunity to mentor and develop a high-performing team while enhancing guest experiences.
The predicted salary is between 72000 - 108000 £ per year.
The Head of Silverstone is responsible for the strategic leadership, operational excellence and commercial performance of all Freemans activity delivered at Silverstone Circuit. This role acts as the senior Freemans representative and the single point of accountability for the Silverstone relationship, ensuring exceptional delivery while actively growing the breadth, value and longevity of the Freemans partnership with Silverstone.
The role leads and develops the Freemans on-site leadership team, ensuring consistent standards, high performance and a collaborative, high-performing culture. You are accountable for ensuring that all food & beverage, concessions and operational delivery at Silverstone meet Freemans’ standards for quality, consistency, innovation, safety and guest experience. The Head of Silverstone plays a key role in shaping long-term strategy for the account, driving sustainable growth, continuous improvement and innovation in close collaboration with the Director of Events and Freemans’ senior leadership team.
Essential Qualifications
- Proven senior leadership experience within events, hospitality, venue management or large-scale operations
- Strong commercial acumen with a track record of driving revenue growth, operational efficiency and profitability
- Experience managing complex, high-profile client relationships
- Experience delivering large-scale, high-footfall or complex live events
- Excellent stakeholder management and communication skills, including senior client and executive-level engagement
- Ability to lead, inspire and develop multi-site or regional teams
- Strong understanding of operational planning, food & beverage delivery and event logistics
- Good working knowledge of licensing, health & safety and compliance requirements within events
Desirable Qualifications
- Experience within motorsport, sporting venues, festivals or large-scale outdoor events
- Understanding of commercial agreements, rights holder relationships and event contracting models
- Knowledge of trends and innovation in food & beverage, event technology and guest experience
- Experience delivering sustainability or environmental initiatives within live events
Job Responsibilities
Strategic Leadership & Account Ownership
- Develop and deliver the operational and commercial strategy for all Freemans activity at Silverstone
- Act as the senior owner of the Silverstone account, with full accountability for performance, delivery and growth
- Ensure Silverstone is consistently delivered as a flagship, best-in-class Freemans venue
- Identify and implement opportunities to enhance efficiency, service quality and commercial performance
- Contribute to long-term strategic planning, sustainability priorities and continuous improvement initiatives
Silverstone Client Leadership & Partnership Growth
- Act as the primary and senior point of contact between Freemans and Silverstone Circuit
- Build, maintain and strengthen a trusted, collaborative partnership with Silverstone’s executive team and key stakeholders
- Lead all senior-level planning, governance, review and performance meetings with the client
- Identify and develop opportunities to grow the Freemans partnership through expanded services, innovation and commercial initiatives
- Support long-term account planning, contract development and renewal discussions
Leadership & Culture
- Lead, coach and develop the Freemans Silverstone leadership and delivery team, including the Event and Venue Manager
- Set clear KPIs, performance expectations and operational standards
- Build a culture of excellence, accountability, teamwork and innovation
- Ensure readiness and consistent delivery across all Silverstone activity, including major motorsport weekends
Operational Excellence
- Oversee all food, beverage and operational services at Silverstone to ensure seamless execution
- Ensure all concessions, bars, retail units and operational teams deliver consistent Freemans brand standards
- Lead planning and execution of peak and major delivery periods
- Troubleshoot operational issues and manage escalation during live delivery
- Drive continuous improvement in operational processes, service delivery and customer flow
Commercial & Financial Management
- Own the commercial and financial performance of the Silverstone account
- Monitor budgets, control costs and drive profitability
- Analyse commercial performance, identifying risks, trends and growth opportunities
- Support commercial negotiations with Silverstone, suppliers and partners
- Ensure all operations meet agreed financial, contractual and performance targets
Stakeholder & Partner Management
- Act as the senior Freemans representative with Silverstone Circuit management
- Build strong relationships with promoters, rights holders, suppliers and partners
- Represent Freemans in senior governance, planning and review forums
- Ensure Silverstone’s expectations are consistently met or exceeded
Cross-Divisional Collaboration
- Work closely with Food Service, Bars, Catering, Concessions, Operations, Brand Partnerships, Marketing and FEP Pay
- Ensure alignment across all Freemans divisions on standards, planning and delivery
- Support integrated initiatives that enhance guest experience, efficiency and commercial performance
People Leadership & Development
- Lead the development of the Freemans Silverstone team
- Provide mentoring, coaching, performance management and career development support
- Support recruitment, seasonal resourcing and succession planning with People & Culture and People & Deployment
- Build a high-performing, motivated and engaged on-site team
Job Benefits
- Play a pivotal role in shaping Freemans’ growth strategy.
- Work directly with senior leadership and the executive board.
- Represent a market-leading event partner delivering end-to-end solutions across food, beverage, infrastructure, and technology.
- Build a long-term footprint for one of the UK’s most established event services businesses.
Head of Silverstone employer: Freemans Event Partners
Contact Detail:
Freemans Event Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Silverstone
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events and hospitality industry. Attend relevant events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in leading teams and managing complex operations. Share specific examples of how you've driven success in previous roles.
✨Tip Number 3
Be prepared for interviews! Research the company and its values, especially their approach to operational excellence and guest experience. Prepare questions that show your interest in their long-term strategy and how you can contribute to it.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure your application stands out by tailoring it to the specific role and showcasing your relevant experience in event management and client relationships.
We think you need these skills to ace Head of Silverstone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in events, hospitality, or venue management. We want to see how your skills align with the Head of Silverstone role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: Since this role is all about strategic leadership, be sure to emphasise your experience in leading teams and managing client relationships. We’re looking for someone who can inspire and develop others, so share examples of how you’ve done this in the past.
Highlight Commercial Acumen: We love a candidate who understands the business side of things! Make sure to include any experience you have in driving revenue growth and operational efficiency. If you've managed budgets or improved profitability, let us know!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at Freemans Event Partners
✨Know Your Stuff
Make sure you thoroughly understand the role of Head of Silverstone and the specific responsibilities it entails. Familiarise yourself with Freemans' operations at Silverstone, including their food & beverage services and event logistics. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams or managed complex client relationships. Highlight how you've driven operational excellence and fostered a high-performing culture. This is crucial for a role that requires strong leadership and team development.
✨Be Ready to Discuss Strategy
Think about how you would approach developing and delivering the operational and commercial strategy for Freemans at Silverstone. Be prepared to discuss your ideas on enhancing efficiency, service quality, and commercial performance. This shows that you’re not just a doer but also a strategic thinker.
✨Engage with Stakeholders
Since this role involves significant stakeholder management, practice how you would build and maintain relationships with key partners at Silverstone. Prepare to discuss your communication style and how you would handle senior-level engagements. This will demonstrate your ability to represent Freemans effectively.
