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- Tasks: Lead a team of baristas to deliver exceptional coffee service at major events.
- Company: Join Freemans Event Partners, a leader in event services at iconic London venues.
- Benefits: Earn £16 per hour with flexible shifts around exciting events.
- Why this job: Be part of thrilling international sporting events and live entertainment.
- Qualifications: Experience in café management and a passion for great coffee required.
- Other info: Enjoy a dynamic, supportive environment with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
Freemans Event Partners is seeking a passionate and experienced Casual Event Costa Unit Manager to oversee operations at our Costa Coffee unit, ensuring outstanding service and smooth delivery throughout every event.
Hours & Pay
- This is a casual, event-based position with shifts scheduled around the stadium’s calendar of fixtures and events. Once registered, you’ll have access to our scheduling app, where you can view and sign up for upcoming shifts.
- Pay: £16 per hour.
About the Role
As a Costa Unit Manager, you’ll be responsible for leading a small team of baristas, ensuring the unit operates efficiently and delivers the exceptional coffee experience Costa is known for. You’ll oversee day-to-day operations including stock control, team management, and customer service, while maintaining high standards of quality, cleanliness, and compliance. This is a hands-on role where barista experience is essential - you’ll be both leading by example and supporting your team to ensure every guest leaves happy.
Key Responsibilities
- Lead and motivate a team of baristas and hospitality staff to deliver excellent service.
- Oversee the setup, operation, and breakdown of the Costa Coffee unit at events.
- Maintain stock levels, ensuring timely replenishment and accurate inventory management.
- Handle cash and card transactions in line with company procedures.
- Ensure full compliance with health, safety, and food hygiene standards.
- Train and support team members in Costa Coffee products and operational standards.
- Resolve any customer issues quickly and professionally.
- Collaborate with event operations teams to ensure seamless service delivery.
About You
- Proven experience managing or supervising within a fast-paced café or hospitality environment.
- Strong leadership skills with the ability to motivate, train, and support a team.
- Excellent customer service and communication abilities.
- Hands-on barista experience and a genuine passion for great coffee.
- Confident managing stock, cash handling, and POS systems.
- Organised, proactive, and able to make decisions under pressure.
- Flexible and available for evening, weekend, and event shifts.
- Previous experience working in event or festival settings is desirable but not essential.
Why Join Us
This is an exciting opportunity to be part of major international sporting events and live entertainment at one of London’s most prestigious venues. You’ll work with a leading event services company, receive full support and training, and enjoy a dynamic, friendly environment where teamwork and excellence are at the heart of everything we do. Bring your leadership, coffee passion, and energy - and help us deliver an exceptional Costa Coffee experience at Twickenham Stadium and London Stadium.
Costa Unit Manager - Twickenham Stadium / London Stadium employer: Freemans Event Partners
Contact Detail:
Freemans Event Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Unit Manager - Twickenham Stadium / London Stadium
✨Tip Number 1
Get to know the venue! Familiarise yourself with Twickenham and London Stadium. Understanding the layout and event schedules can give you an edge when chatting with potential employers.
✨Tip Number 2
Network like a pro! Attend events at the stadium, meet people in the industry, and don’t be shy about mentioning your interest in the Costa Unit Manager role. Connections can lead to opportunities!
✨Tip Number 3
Show off your barista skills! If you get a chance to demonstrate your coffee-making prowess or customer service abilities, take it. Practical experience speaks volumes in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates on shifts and events right there.
We think you need these skills to ace Costa Unit Manager - Twickenham Stadium / London Stadium
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences you have in the café or hospitality world, and how they’ve shaped your passion for delivering great service.
Highlight Your Leadership Skills: As a Costa Unit Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've motivated a team or resolved conflicts, and how you can bring that energy to our Costa unit.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to highlight your key skills and experiences. We want to see what makes you a great fit without wading through too much fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at Freemans Event Partners
✨Know Your Coffee
As a Costa Unit Manager, your passion for coffee is key. Brush up on Costa's menu and be ready to discuss your favourite drinks and why you love them. This shows your genuine interest in the brand and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to manage and inspire others effectively.
✨Understand Event Operations
Familiarise yourself with the logistics of running a coffee unit at events. Be ready to discuss how you would handle stock management and customer service during busy periods. This shows that you can think on your feet and are prepared for the unique challenges of event-based work.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to customer service. Share stories where you went above and beyond to ensure customer satisfaction. Highlighting your commitment to creating a positive experience will resonate well with the interviewers.
