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- Tasks: Lead bar operations, manage staff, and ensure top-notch customer service at events.
- Company: Join a vibrant team at London Stadium, a hub for exciting events and experiences.
- Benefits: Enjoy flexible hours, a dynamic work environment, and the chance to be part of thrilling events.
- Why this job: Perfect for those who thrive in fast-paced settings and love creating memorable experiences for customers.
- Qualifications: Must have bar management experience and a Personal License; strong leadership skills are essential.
- Other info: Be prepared for weekend and late-night shifts in a lively atmosphere!
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced, dynamic Bar Manager to lead our bar operations, ensuring exceptional service, product quality, and customer satisfaction. As a Bar Manager, you will oversee a team of bar staff, maintain stock levels, and ensure compliance with health, safety, and licensing regulations. A Personal License is required for this role.
Key Responsibilities:
- Operations Management: Oversee day-to-day bar operations, ensuring smooth and efficient service. Monitor and improve service quality, creating a pleasant customer experience. Manage bar setup, service, and closing procedures during events.
- Staff Management: Train, supervise, and motivate bar staff to maintain high service standards. Ensure adequate staff coverage for all shifts and events. Address performance issues and maintain a positive team environment.
- Drink Quality & Safety: Ensure all drinks meet high standards for quality, taste, and presentation. Enforce health and safety regulations and ensure proper drink handling and storage. Ensure compliance with alcohol licensing laws.
- Customer Service: Ensure customer needs are met promptly and efficiently. Handle customer feedback, complaints, and special requests professionally. Foster an inviting atmosphere that promotes customer retention.
- Inventory & Stock Maintenance: Maintain appropriate stock levels to prevent overstocking or shortages. Ensure timely ordering and replenishment of beverages and supplies.
- Health & Safety Compliance: Adhere to alcohol licensing laws, including age verification and responsible alcohol service. Maintain cleanliness, food and drink preparation standards, and workplace safety.
Qualifications:
- Proven experience in bar management or hospitality operations.
- Strong leadership, organizational, and customer service skills.
- Knowledge of alcohol licensing laws and health and safety regulations.
- Ability to handle pressure and manage multiple tasks efficiently.
- Personal License Holder (Mandatory).
Work Environment:
Fast-paced, customer-facing setting that requires weekend, holiday, and late-hour availability. Physical requirements include standing for extended periods, lifting supplies, and managing equipment.
This role is for a motivated leader who can bring energy and expertise to deliver an exceptional customer experience in a high-energy environment.
Casual Events Bar Manager - London Stadium (Personal License Holder) employer: Freemans Event Partners
Contact Detail:
Freemans Event Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Events Bar Manager - London Stadium (Personal License Holder)
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in bar management. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at venues like the London Stadium.
✨Tip Number 2
Familiarise yourself with the specific requirements and expectations of a Bar Manager at large venues. Research the London Stadium's past events and their bar operations to understand what they value in a manager and how you can align your experience with their needs.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Think of specific examples where you improved service quality or handled customer complaints effectively, as these will resonate well during any interviews.
✨Tip Number 4
Stay updated on the latest trends in the bar and beverage industry, including popular drinks and customer preferences. This knowledge will not only help you stand out but also demonstrate your commitment to providing exceptional service and product quality.
We think you need these skills to ace Casual Events Bar Manager - London Stadium (Personal License Holder)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bar management and hospitality operations. Emphasise your leadership skills, customer service experience, and any specific achievements that demonstrate your ability to manage a bar effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention your personal license and how your experience aligns with the key responsibilities outlined in the job description. Use specific examples to illustrate your skills in operations management and staff training.
Highlight Compliance Knowledge: Since compliance with health, safety, and licensing regulations is crucial, make sure to mention your knowledge of these laws in your application. Provide examples of how you have ensured compliance in previous roles, particularly regarding alcohol service and customer safety.
Showcase Customer Service Skills: Customer satisfaction is key in this role. Include examples in your application that demonstrate your ability to handle customer feedback, complaints, and special requests. Highlight any initiatives you've implemented to improve customer experiences in past positions.
How to prepare for a job interview at Freemans Event Partners
✨Showcase Your Leadership Skills
As a Bar Manager, you'll need to demonstrate strong leadership abilities. Be prepared to discuss your experience in training and motivating staff, as well as how you've handled performance issues in the past.
✨Know Your Licensing Laws
Since a Personal License is required for this role, make sure you are well-versed in alcohol licensing laws and health regulations. Be ready to answer questions about compliance and how you ensure safety in your bar operations.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role. Prepare examples of how you've successfully handled customer complaints or feedback, and how you've created a welcoming atmosphere in previous positions.
✨Demonstrate Operational Efficiency
Discuss your experience with managing bar operations, including stock maintenance and service quality. Highlight any strategies you've implemented to improve efficiency and enhance the customer experience during busy events.
