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- Tasks: Provide flexible admin support and customer service for an exhibition display business.
- Company: Join a dynamic team in a part-time virtual assistant role.
- Benefits: Flexible hours, work from home, and no sales targets.
- Why this job: Perfect for students seeking part-time work alongside studies with real-world experience.
- Qualifications: Experience in admin support and excellent communication skills required.
- Other info: Ideal for those looking to balance work with other commitments.
The predicted salary is between 13 - 16 £ per hour.
Approx. 1–2 hours/day | Mon–Fri phone availability 9am–5pm UK time | Start March/April
Role overview
I'm looking for a reliable part-time PA/admin assistant to support my exhibition display business on a light, flexible basis. This is mainly admin and customer support work, with the key requirement being that you can answer calls during UK business hours when they come in. Workload will vary – some days may be busy, others very quiet – so this suits someone who already works from home and can fit in 1–2 hours of focused tasks most days.
Core responsibilities
- Customer & phone support
- Answer incoming phone calls between 9am and 5pm UK time, Mon–Fri (not constant, but be reachable).
- Take clear messages, gather basic information, and reassure customers their query will be handled.
- Reply to customer emails promptly (using correct UK spelling and grammar).
- Respond to occasional website live chat messages during the open hours.
- Admin & coordination
- Do light admin tasks as needed (a couple of hours per day on average), such as:
- Updating order notes and status.
- Sending and chasing artwork proofs (liaising with the artwork team).
- Booking calls into my calendar when customers need to speak with me.
- Keeping a simple log of open enquiries and what's needed next.
Important notes about the role
- This is not a full-time role – it’s sporadic, part-time support, ideal alongside other remote work.
- There is no sales target or cold calling. You are simply helpful, organised, and professional on the phone and email.
Requirements
- Experience as a virtual assistant / admin assistant / PA.
- Excellent spoken English and UK spelling/grammar.
- Confident, polite phone manner with UK customers.
- Good email etiquette and attention to detail.
- Ability to be reachable for calls Mon–Fri 9am–5pm UK time, even if actual paid work averages 1–2 hours per day.
- Reliable internet and a quiet environment for calls.
How to apply
Please apply via Upwork only and include:
- Confirmation you can be available for calls Mon–Fri, 9am–5pm UK time.
- A brief summary of your PA/admin experience (especially phone + email).
- Your current main work situation (so I understand how this part-time role fits in).
- A short example of a professional email you would send to a customer to acknowledge their enquiry.
We can discuss exact monthly rate and structure (fixed vs hourly) with shortlisted candidates, based on realistic workload and availability. Contract duration of more than 6 months.
Mandatory skills: Virtual Assistance, Administrative Support, Customer Service, Email Communication, Data Entry, calendar management, live chat support, Phone Communication, Ecommerce, Google Workspace
Part-Time Virtual PA employer: FreelanceJobs
Contact Detail:
FreelanceJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Virtual PA
✨Tip Number 1
Make sure you’re available during the specified hours! Being reachable for calls from 9am to 5pm UK time is crucial. Set reminders or alarms to keep yourself on track, so you don’t miss any potential calls.
✨Tip Number 2
Brush up on your phone etiquette! Practice speaking clearly and politely, as you'll be representing the business. A friendly tone can make all the difference when reassuring customers.
✨Tip Number 3
Stay organised! Keep a simple log of enquiries and tasks to manage your workload effectively. This will help you stay on top of things and ensure nothing slips through the cracks.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through Upwork, so make sure you follow the instructions carefully. It shows you’re detail-oriented and ready to take on the role!
We think you need these skills to ace Part-Time Virtual PA
Some tips for your application 🫡
Be Clear and Concise: When you're writing your application, keep it straightforward. We want to see your experience as a PA/admin assistant without any fluff. Highlight your relevant skills and make sure to mention your availability for calls during UK business hours.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, it's crucial to demonstrate your excellent spoken English and email etiquette. Use correct UK spelling and grammar in your application to show us you mean business!
Tailor Your Experience: Make sure to summarise your PA/admin experience in a way that aligns with the job description. We want to know how your past roles have prepared you for this part-time position, especially regarding phone and email support.
Follow Application Instructions: Remember, we only accept applications through Upwork. Make sure you include all the requested information, like your current work situation and a sample professional email. This shows us you can follow instructions and are serious about the role!
How to prepare for a job interview at FreelanceJobs
✨Know Your Availability
Make sure you can clearly communicate your availability for calls during UK business hours. Since the role requires being reachable from 9am to 5pm, be prepared to discuss how you can manage this alongside your other commitments.
✨Showcase Your Communication Skills
Since excellent spoken English and email etiquette are crucial, practice articulating your thoughts clearly. Prepare a brief example of a professional email you would send to acknowledge a customer enquiry, as this will demonstrate your written communication skills.
✨Familiarise Yourself with Admin Tasks
Brush up on common admin tasks like updating order notes and managing calendars. Be ready to discuss any relevant experience you have in these areas, as it shows you understand the role's requirements and can hit the ground running.
✨Demonstrate Reliability and Organisation
Highlight your ability to stay organised and reliable, especially when handling sporadic work. Share examples from your past experiences where you successfully managed multiple tasks or maintained a calm demeanour under pressure, as this will resonate well with the employer.
